Surgery Services Supervisor II – Healthcare Ops

University of Miami; Naples (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

The University of Miami in Naples, FL, is seeking a Surgery Services Representative 2 for a full-time role. You will oversee scheduling, reconciliation, and credentialing to ensure a smooth patient experience and compliance.

The ideal candidate has a High School diploma, at least 3 years of relevant experience, and strong communication, teamwork, and technical skills to support physicians, billing staff, and patients.

Qualifications

• High School Diploma or equivalent/relevant experience, certification or license
• Minimum 3 years of relevant experience

Responsibilities

• Acquires operating room schedules and reconciles records related to surgery and anesthesia
• Verifies insurance information and obtains missing data as needed
• Collaborates with billing staff and physicians to ensure complete medical records and regulatory compliance
• Maintains organized records of charges by date of service
• Responds to and resolves complex customer grievances
• Adheres to University policies and safeguards university assets

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

High School Diploma or equivalent

Job description

The University of Miami in Naples, FL, is seeking a Surgery Services Representative 2 for a full-time role. You will oversee scheduling, reconciliation, and credentialing to ensure a smooth patient experience and compliance.

The ideal candidate has a High School diploma, at least 3 years of relevant experience, and strong communication, teamwork, and technical skills to support physicians, billing staff, and patients.