Surgery Services Representative 1, Full Time

University of Miami; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

The University of Miami Surgery Service is seeking a Surgery Service Representative 1 to assist with pre-operative preparations and to serve as a liaison between the patient, surgeon, primary care physician, and the surgical facilities, ensuring a positive patient experience.

This role supports OR scheduling, record accuracy for charge entry, insurance verification, and diligent documentation while upholding University policies and safeguarding assets; strong communication and teamwork are

Qualifications

• Education: High School Diploma or equivalent/relevant experience, certification or license.
• Experience: Minimum 1 year of relevant experience required.
• Knowledge, Skills and Abilities: Learning agility, teamwork, technical proficiency, and communication.

Responsibilities

• Assists with the maintenance of operating room schedules and reconciles schedules to records.
• Reviews records to ensure compliance with the case management system and office guidelines.
• Codes records with all necessary information for charge entry, on a daily basis.
• Verifies insurance information and takes appropriate steps to obtain any missing information.
• Maintains an organized record of charges by batching patient records by date of service.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Skills

Learning agility

Teamwork

Technical proficiency

Communication

Education

High School Diploma or equivalent

Tools

Office software

Job description

The Surgery Service Representative 1 assists with all pre-operative preparations with the goal of ensuring an excellent healthcare experience for patients. Additionally, the Surgery Service Representative 1 acts as a liaison between the patient, surgeon, primary care physician, and the surgical facilities.

CORE JOB FUNCTIONS

• Assists with the maintenance of operating room schedules and reconciles schedules to records.

• Reviews records to ensure compliance with the case management system and office guidelines.

• Codes records with all necessary information for charge entry, on a daily basis.

• Verifies insurance information and takes appropriate steps to obtain any missing information.

• Maintains an organized record of charges by batching patient records by date of service.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

_ This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. _

CORE QUALIFICATIONS

Education:
High School Diploma or equivalent/relevant experience, certification or license

Certification and Licensing:
Refer to department description for applicable certification requirements

Experience:
Minimum 1 year of relevant experience required

Knowledge, Skills and Abilities:

• Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.

• Teamwork: Ability to work collaboratively with others and contribute to a team environment.

• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.

• Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida’s only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We’re the challenge you’ve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff