Surgery Services Lead: Scheduling, Billing & Credentialing

University of Miami; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Surgery Services Representative 2 in Miami, Florida.

The Surgery Services Representative 2 oversees scheduling, billing coordination, and credentialing to ensure an excellent patient experience. It requires 3 years of experience and a high school diploma or equivalent, with proficiency in office software and strong communication.

Qualifications

• High School Diploma or equivalent or relevant experience.
• Minimum 3 years of relevant experience.
• Knowledge of medical records, billing, and scheduling processes.

Responsibilities

• Manages operating room and anesthesia schedules and records.
• Verifies patient insurance eligibility and coverage.
• Collaborates with billing and physicians to ensure complete medical records.
• Maintains organized charges records and documentation in the system.
• Responds to complex customer grievances and resolves issues.
• Obtains authorizations, pre-certifications, and referrals; informs patients of liabilities.
• Creates estimates for hospital and professional fees and collects payments.
• Monitors cancellations and fills slots to minimize revenue loss.
• Supports scheduling optimization with other departments.
• Adheres to University policies and safeguards assets.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

High School Diploma or equivalent/relevant experience, certification or license

Job description

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Surgery Services Representative 2 in Miami, Florida.

The Surgery Services Representative 2 oversees scheduling, billing coordination, and credentialing to ensure an excellent patient experience. It requires 3 years of experience and a high school diploma or equivalent, with proficiency in office software and strong communication.