Clinical Operations & Patient Care Coordinator

University of Miami; Plantation (FL); On-site; USD 42,000 - 52,000; Full time

Job summary

University of Miami's Bascom Palmer Eye Institute in Plantation, FL seeks a Clinical Business Operations Representative 2 for full-time on-site work. You will handle pre/post care operations, patient flow, data entry, and inquiries to ensure efficient clinic processes.

The role requires at least 1 year of relevant experience, strong communication skills, and the ability to work flexible hours including evenings or weekends.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Minimum 1 year in a relevant role.
• Skills: data entry with accuracy, clear written and spoken communication.

Responsibilities

• Facilitates prompt resolution of problems related to pre and post care in daily operations.
• Performs general administrative and receptionist tasks; handles calls and patient flow.
• Captures and maintains patient demographics, insurance and referral data.
• Answers phones, triages inquiries, and directs messages in the system.
• Greets visitors, provides information, and routes to appropriate staff.
• Maintains confidentiality and follows policies; supports colleagues as needed.

Skills

Data entry

Effective communication

Evenings/Nights/Weekends

Data collection/analysis

Independent work

Team collaboration

Commitment to core values

Education

High school diploma or equivalent

Job description

University of Miami's Bascom Palmer Eye Institute in Plantation, FL seeks a Clinical Business Operations Representative 2 for full-time on-site work. You will handle pre/post care operations, patient flow, data entry, and inquiries to ensure efficient clinic processes.

The role requires at least 1 year of relevant experience, strong communication skills, and the ability to work flexible hours including evenings or weekends.