Surgery Scheduling Specialist: Seamless Patient Care

Mountain Management Services; Chattanooga (TN); On-site; USD 34,000 - 52,000; Full time

Job summary

Mountain Management Services in Chattanooga is seeking a Scheduling Specialist to coordinate patient procedures and surgeries according to physician orders and schedule availability. You will work closely with physicians and staff to provide accurate, timely information in line with clinic policies.

The role includes scheduling appointments, pre-certifications, tests, and referrals, plus communicating instructions to patients and collecting insurance details and co-pays where applicable.

Qualifications

• High school diploma or GED required.
• Preferred 1+ years surgery scheduling or related experience.

Responsibilities

• Schedule appointments for patients, medical procedures, tests and studies ordered by physician.
• Answer phone calls and schedule patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• Collect insurance information and patient personal data.
• May collect fees such as co-pays / co-insurance.

Education

High school diploma or GED

Job description

Mountain Management Services in Chattanooga is seeking a Scheduling Specialist to coordinate patient procedures and surgeries according to physician orders and schedule availability. You will work closely with physicians and staff to provide accurate, timely information in line with clinic policies.

The role includes scheduling appointments, pre-certifications, tests, and referrals, plus communicating instructions to patients and collecting insurance details and co-pays where applicable.