Surgery Scheduling Specialist — Patient Care & Coordination

CHRISTUS Health System; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CHRISTUS Health in San Antonio, TX, seeks a Scheduling Clerk to coordinate and facilitate routine scheduling department activities. You will greet patients, direct inquiries, and maintain accurate records to ensure smooth operations.

The role includes scheduling staff appointments, typing correspondence, and following up with patients to assess satisfaction. Strong communication, organization, and customer-service skills are essential.

Qualifications

• Basic computer knowledge required.
• Ability to communicate effectively, both verbally and in writing.
• Good interpersonal and analytical skills; can work under stress and maintain confidentiality.
• Demonstrates excellent customer service skills.

Responsibilities

• Coordinating and facilitating routine activities of the scheduling department.
• Greets patients, visitors and callers and directs them appropriately.
• Maintain current and accurate department records.
• May schedule staff appointments and ensure correct date, time, and name.
• Type correspondence and reports, meet deadlines, and file documents orderly.
• Follow up with prior patients to ensure patient satisfaction and report findings.

Skills

Communication skills

Interpersonal skills

Analytical skills

Ability to work under pressure

Confidentiality

Customer service

Education

High school diploma or equivalent

Job description

CHRISTUS Health in San Antonio, TX, seeks a Scheduling Clerk to coordinate and facilitate routine scheduling department activities. You will greet patients, direct inquiries, and maintain accurate records to ensure smooth operations.

The role includes scheduling staff appointments, typing correspondence, and following up with patients to assess satisfaction. Strong communication, organization, and customer-service skills are essential.