Surgery Scheduling Specialist

Distro; Carmel (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Distro in Carmel, IN is seeking a full-time Medical Front Office Coordinator to manage scheduling for surgeries, appointments, procedures, and tests. This role requires coordinating with physicians and staff, handling patient information, and ensuring timely communication within a busy clinic.

The ideal candidate will have a High School Diploma, at least 1 year of medical terminology and EHR experience, and the ability to work in a fast-paced, in-person environment.

Qualifications

• High School Diploma or GED required.
• 1 year medical terminology experience required.
• 1 year experience with EHR systems required.
• Medical terminology or coding preferred.

Responsibilities

• Coordinates and schedules surgeries, follow-up appointments, procedures, and all testing as designated by physicians.
• Remains knowledgeable of physicians’ schedules at all times to ensure surgeries and procedures are scheduled in conjunction with their schedules.
• Schedules surgeries based on physician volume maintaining appropriate standard turnaround times.
• Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
• Interacts with patients, physicians, and other staff both within the clinic and at outside facilities providing accurate, timely, and responsive information.
• Demonstrates courtesy and helpfulness towards officers, co-workers, patients, and their families.
• Coordinates, processes, and routes all paperwork as required to meet physician and facility requirements.
• Ensures efficient telephone communication.
• Documents work processes as required.
• Follows all written protocols and procedures.
• Verifies insurance benefits of patients and authorizations as required.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Establishes and maintains effective working relationships with physicians, staff, and management.
• Follows established surgery center procedures in the performance of all job duties to ensure a safe work environment.
• Adheres to policies regarding safety, confidentiality, and HIPAA guidelines.

Skills

Windows-based software

Planning & organization

Universal precautions

Interpersonal skills

Education

High School Diploma / GED

Tools

EHR systems

Job description

Distro in Carmel, IN is seeking a full-time Medical Front Office Coordinator to manage scheduling for surgeries, appointments, procedures, and tests. This role requires coordinating with physicians and staff, handling patient information, and ensuring timely communication within a busy clinic.

The ideal candidate will have a High School Diploma, at least 1 year of medical terminology and EHR experience, and the ability to work in a fast-paced, in-person environment.