Surgery Scheduling Navigator

Kaiser Permanente; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Kaiser Permanente in Atlanta seeks a Scheduling Coordinator to manage surgical schedules and patient flow for outpatient and inpatient procedures. You will coordinate with specialists, PCPs, hospitalists, and external sites to ensure timely, accurate scheduling and pre-operative requirements.

This role emphasizes excellent customer service, data accuracy, and strict adherence to scheduling guidelines to maximize OR utilization and patient safety.

Qualifications

• Must have medical terminology knowledge.
• Customer service aptitude demonstrated in prior roles.
• Ability to prioritize and manage multiple tasks concurrently.
• Proficiency with scheduling software and related systems.
• Strong written and spoken communication skills.

Responsibilities

• Coordinate surgical schedules for inpatient and outpatient procedures.
• Communicate with physicians, departments, and external sites to obtain necessary information.
• Prepare and distribute confirmations, instructions, and pre-op requirements.
• Manage cancellations and reschedule as needed to maximize OR utilization.
• Enter and track scheduling data; maintain accurate records in EMR systems.

Skills

Medical terminology

Customer service

Multitasking

Scheduling software

Communication

Education

High School Diploma or GED

Tools

Epic

OpTime

Microsoft Office

Job description

Kaiser Permanente in Atlanta seeks a Scheduling Coordinator to manage surgical schedules and patient flow for outpatient and inpatient procedures. You will coordinate with specialists, PCPs, hospitalists, and external sites to ensure timely, accurate scheduling and pre-operative requirements.

This role emphasizes excellent customer service, data accuracy, and strict adherence to scheduling guidelines to maximize OR utilization and patient safety.