Surgery Scheduling Coordinator

Urology America, MSO; Austin (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Urology Austin is seeking an energetic front office professional to assist patients at check-in, intake, and scheduling. You will enter demographic and insurance data, coordinate with providers, and help ensure smooth surgery scheduling.

The role requires excellent customer service, organizational skills, and the ability to work with various healthcare facilities. Join a collaborative team in a community-based setting focused on compassionate care.

Qualifications

• Minimum one year physician front office experience, preferably in a surgical practice
• Knowledge of insurance plans including Medicare and Medicaid is preferred
• Ability to enter patient demographic and insurance information quickly and accurately
• Excellent customer service and communication skills
• Excellent organizational skills to maintain multiple physician schedules and coordinate with healthcare facilities
• Proficiency in Word, Excel, and Outlook

Responsibilities

• Assists in scheduling all new and returning patients, ensuring accurate time/date and capturing demographic/insurance information
• Schedules procedures/surgeries accurately and timely with providers and staff
• Communicates surgical preparations and instructions to patients
• Obtains authorizations, pre-determinations and referrals as required
• Verifies insurance coverage for surgery/procedure patients
• Provides surgery information and post-operative treatment plans in a courteous manner
• Collects estimated patient financial responsibility two weeks before scheduled surgery
• Coordinates with facilities to ensure room time and anesthesia coverage
• Reports updates to physicians and staff regarding scheduling changes
• Maintains patient communications and supports other areas as needed

Skills

Front office experience

Customer service

Scheduling

Insurance knowledge

Microsoft Office

Tools

Word

Excel

Outlook

Job description

Urology Austin is seeking an energetic front office professional to assist patients at check-in, intake, and scheduling. You will enter demographic and insurance data, coordinate with providers, and help ensure smooth surgery scheduling.

The role requires excellent customer service, organizational skills, and the ability to work with various healthcare facilities. Join a collaborative team in a community-based setting focused on compassionate care.