Patient Experience & Surgery Scheduling Coordinator

Austin Oral Surgery; La Grange (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Austin Oral and Maxillofacial Surgery is seeking a dynamic Front Desk Office Coordinator to join our top-tier practice. You will greet patients, schedule appointments, and manage patient accounts with a focus on exceptional care.

In this role, you will handle billing and plan conversions, assist with surgery scheduling, and collaborate with a multidisciplinary team to maintain smooth operations and a patient-centered environment.

Qualifications

• Completion of high school or equivalent is required.
• Experience in oral surgery, dental, or medical settings is preferred.
• Proven administrative experience with a track record of growth or improvement.

Responsibilities

• Answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Assist with scheduling surgeries and ensure all necessary preparations are made.
• Collaborate closely with other professionals to form a highly effective team.
• Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

Skills

Customer service

Multitasking

Communication

Administrative skills

Team collaboration

Adaptability

Patient-centric attitude

Education

High school diploma

Job description

Austin Oral and Maxillofacial Surgery is seeking a dynamic Front Desk Office Coordinator to join our top-tier practice. You will greet patients, schedule appointments, and manage patient accounts with a focus on exceptional care.

In this role, you will handle billing and plan conversions, assist with surgery scheduling, and collaborate with a multidisciplinary team to maintain smooth operations and a patient-centered environment.