Surgery Scheduling & Care Coordinator

The US Oncology Network; Austin (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

The US Oncology Network's Texas Breast Specialists in Austin Midtown is seeking a Surgery Support Coordinator for a full-time, Monday–Friday 8:30am–5pm position with no weekends or major holidays.

This role focuses on internal surgery scheduling, pre-operative coordination, patient communication, and charting in our EMR. The successful candidate will have a High School diploma, 0–2 years surgical office experience, knowledge of medical terminology, and strong MS Office skills.

Qualifications

• High School diploma or equivalent required.
• 0-2 years of Surgical practice/office work experience including work in insurance authorization, insurance verification and/or scheduling.
• Knowledge of medical and surgical terminology required.
• Must have excellent communication skills, written and verbal, with ability to multitask.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.

Responsibilities

• Plan, coordinate, and promote the continuity of care consistent with established standards and practices.
• Review with patient, their medications and health history; may impact surgical clearance.
• Coordinate, schedule, and authorize pre-operative clearance testing and any diagnostic imaging (CT, MRI, US, X-Ray).
• Scan any surgery documents into EMR as applicable (e.g. signed surgery orders, consents, etc.).
• Serve as a patient advocate and liaison between the patient, payor, office and facility to answer questions.
• Ensure reports (Pathology, OR) are captured in chart.
• Surgical pathology reports are in chart; obtain missing Pathology reports.
• Schedule any needed appointments not already scheduled with physician clinic scheduler as appropriate.
• Sequence, prioritize, follow up, and multi-task with multiple provider inputs.

Skills

Medical terminology

Communication skills

MS Office

Computer literacy

Insurance scheduling

Education

High School diploma or equivalent

Associates or Bachelors preferred

Tools

EMR software

Job description

The US Oncology Network's Texas Breast Specialists in Austin Midtown is seeking a Surgery Support Coordinator for a full-time, Monday–Friday 8:30am–5pm position with no weekends or major holidays.

This role focuses on internal surgery scheduling, pre-operative coordination, patient communication, and charting in our EMR. The successful candidate will have a High School diploma, 0–2 years surgical office experience, knowledge of medical terminology, and strong MS Office skills.