Surgery Scheduler - PT.5 Days

Advocate Health; Downers Grove (IL); On-site; USD 40,000 - 56,000; Full time

Job summary

Advocate Health, part of Aurora Medical Group, seeks a Surgery Scheduler to support providers, coordinate with patients, and ensure a seamless, compassionate experience daily in ambulatory care settings.

Responsibilities include scheduling procedures, communicating changes, obtaining labs and imaging, and processing patient charges while maintaining efficient OR flow and excellent patient service.

Qualifications

• High School Diploma or GED required.
• Typically requires 1 year of experience in a health care setting performing customer service functions (scheduling, registration, insurance authorization and/or patient billing).

Responsibilities

• Coordinate scheduling of surgical procedures between physicians and offices, OR time, anesthesia, and other departments; communicate changes to ensure maximum utilization of rooms and equipment.
• Schedule next-day and beyond procedures; maintain and distribute future OR schedules; notify providers of changes.
• Obtain necessary lab work, x-rays, and H&P as applicable.
• Process patient charges and calculate based on procedure type, length, and supplies; review revenue and verify code accuracy.
• Answer, screen, triage, prioritize, and determine urgency of incoming calls; act as a resource to providers, staff, patients and families.
• Operate and troubleshoot office equipment; manage inventory and supplies.

Skills

Customer service

Scheduling

Communication

Multi-tasking

Education

High School Diploma or GED

Job description

Job Description Summary:

Schedules surgeries and special equipment needs, and processes patient charges. Assists in maintaining efficient flow of the Operating Room (OR) schedule and communicates all pertinent information to appropriate parties.

Where You Will Work

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We’re Looking For:

• High School Diploma or GED required.
• Typically requires 1 year of experience in a health care setting performing customer service functions that may include experience in scheduling, registration, insurance authorization and/or patient billing.

What You’ll Do:

M-F 0800-1630

As a Surgery Scheduler, you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.

As a key member of the ambulatory care team, you will:

• Coordinate scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments as necessary (i.e., X-ray, MRI, CT, etc.). Coordinates and communicates changes to existing schedule with appropriate departments/staff and make adjustments to ensure maximum utilization of rooms and equipment.
• Schedule next day and beyond surgical procedures. Maintains and updates surgery assignments. Prints and distributes future OR schedules to all appropriate areas. Notifies providers with schedule changes and additions.
• Obtains necessary lab work, x-rays, H&P (History & Physical) as applicable.
• Process patient charges and calculate based on procedure type, length of procedure, and supplies used. Review revenue to ensure charges are entered for every patient. Runs reports and verifies correct entry of codes and updates charges if errors are made.
• Answer, screen, triage, prioritize, and determine urgency of incoming calls. Act as a resource to providers, staff, patients and families.
• Operate and troubleshoot office equipment, arrange for maintenance repairs as necessary. May maintain inventory of office supplies, and complete and submit supply orders to replenish stock.

Your feedback matters.

Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions

• Must be able to sit approximately 90% of the workday.
• Must be able to lift up to 10 lbs. occasionally.
• Operates all equipment necessary to perform the job.
• Exposed to a fast-paced, high noise-level office environment.