Surgery Scheduler: Pre-Op Coordination Pro

System Support; Dayton (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Clinical Neuroscience Institute - MVH is seeking a Surgery Scheduler to act as liaison between patients, surgeons, and the surgical facility, coordinating pre-operative and scheduling needs with precision.

You will handle data collection, document patient encounters, review medical information, and coordinate pre- and post-op appointments while maintaining excellent customer service and seamless patient experience.

Qualifications

• High School diploma or equivalent; College degree preferred.
• Current Medical Assistant Certification is strongly preferred.
• Two years of scheduling and/or medical office experience preferred.
• Sound understanding of medical terminology required.
• Knowledge of ICD-10 and CPT codes required.
• Ability to learn related center tasks and be of assistance to management and physicians.
• Self-motivated to achieve the highest patient care and patient experience standards.
• BLS certified at the time of employment, or within the first 3 months, preferred.
• If the Surgery Scheduler is a Medical Assistant, BLS is required.
• Demonstrated computer literacy required.

Responsibilities

• Act as an effective liaison between the patient, surgeon/s, referring physician, and the surgical facility, for all aspects of pre-operative preparations.
• Complete all pre-operative forms in relation to the scheduling of all procedures/surgeries, and disperse as appropriate to surgical facilities
• Document all patient encounters, whether in person, or on the phone, using appropriate medical terminology.
• Review clinical information for each patient, and coordinate necessary pre- and post-op appointments as appropriate.
• Coordinate schedules between all involved offices for any combined procedures.
• Add same-day, and next-day cases, and communicate to all appropriate office staff, physicians, call service (as required), and surgical facility.
• Identify potential scheduling conflicts, or patient issues, and communicate to the Practice Manager in a timely manner.
• Notify patients of all scheduled appointments; both pre- and post-operative.
• Answer all inquiries from patients, families, and referring physicians concerning surgery and/or related concerns.
• Communicate with all patients, coworkers, and outside parties, utilizing Premier Physician Enterprise behavioral standards.
• Cross-train in other areas as required.
• The Surgery Scheduler will be responsible for other duties as assigned.

Skills

Medical terminology

ICD-10 & CPT codes

Computer literacy

Self-motivated

Education

High School diploma or equivalent

College degree

Job description

Clinical Neuroscience Institute - MVH is seeking a Surgery Scheduler to act as liaison between patients, surgeons, and the surgical facility, coordinating pre-operative and scheduling needs with precision.

You will handle data collection, document patient encounters, review medical information, and coordinate pre- and post-op appointments while maintaining excellent customer service and seamless patient experience.