Surgery Scheduler & Patient Services Specialist

SEP Summit Medical Group, Inc.; Fort Thomas (KY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

403b with match

Career growth opportunities

Job summary

St. Elizabeth Healthcare is seeking a Patient Service Representative II to support Ft Thomas and Florence offices.

The role focuses on collecting accurate demographics and insurance data to facilitate revenue cycle processes, while handling payments, answering phones, and ensuring data integrity in the EMR. Responsibilities include scheduling, patient communication, insurance verification, and referral processing.

Qualifications

• Minimum: High School Diploma/G.E.D.
• Desired: Medical Office Experience, Excel, Word, Outlook and PowerPoint
• 1 year of customer service experience

Responsibilities

• Schedules patient appointments by phone or in person.
• Matches physician availability with patient preferences.
• Verifies demographic and insurance information.
• Collects co-pays, self-pays, and outstanding balances.
• Ensures accurate documentation for charge entry and daily close out.
• Handles referrals, pre-certifications, and test scheduling.
• Provides courteous customer service to patients and staff.
• Files and distributes patient information and correspondence.
• Assists with billing office communications as needed.

Skills

Customer service

Communication

Data entry

Multitasking

Education

High School Diploma/G.E.D.

Medical Office Experience

Tools

Excel

Word

Outlook

PowerPoint

Job description

St. Elizabeth Healthcare is seeking a Patient Service Representative II to support Ft Thomas and Florence offices.

The role focuses on collecting accurate demographics and insurance data to facilitate revenue cycle processes, while handling payments, answering phones, and ensuring data integrity in the EMR. Responsibilities include scheduling, patient communication, insurance verification, and referral processing.