Surgery Scheduler - Patient-Focused Care Coordinator

Paycom; Austin (TX); Hybrid; USD 25,000 - 33,000; Full time

Job summary

GI Alliance in Austin, TX is seeking a Surgery Scheduler to guide patients through scheduling for surgeries or procedures. You will verify demographics and insurance, coordinate with provider schedules, and deliver a patient-centered experience.

Responsibilities include obtaining authorizations, reviewing benefits, and communicating pre- and post-operative instructions. Strong data entry, organization, and customer service are essential; bilingual is a plus.

Qualifications

• Front office experience in a physician's office preferred.
• Strong data entry with speed and accuracy.
• Excellent customer service and communication abilities.
• Excellent organizational skills; manage multiple schedules.

Responsibilities

• Schedules all surgeries and procedures based on provider orders and patient data.
• Verifies insurance coverage and obtains authorizations and referrals.
• Communicates pre-/post-operative care instructions to patients.

Skills

Front office experience

Data entry

Customer service

Organizational skills

Bilingual (a plus)

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

GI Alliance in Austin, TX is seeking a Surgery Scheduler to guide patients through scheduling for surgeries or procedures. You will verify demographics and insurance, coordinate with provider schedules, and deliver a patient-centered experience.

Responsibilities include obtaining authorizations, reviewing benefits, and communicating pre- and post-operative instructions. Strong data entry, organization, and customer service are essential; bilingual is a plus.