Surgery Scheduler & Patient Access Specialist

Urology Austin; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Urology Austin is looking for a dedicated front office staff member to join their team in Austin, Texas. This role focuses on assisting patients with scheduling and ensuring accurate insurance information. You will communicate directly with patients regarding surgical preparations and manage multiple physicians' schedules efficiently.

The ideal candidate will have at least one year of experience in a physician's office, preferably within a surgical practice, and possess excellent organizational and communication skills. Familiarity with insurance plans and proficiency in office software are essential.

Qualifications

• Minimum one year physician front office experience, preferably in a surgical practice.
• Strong communication and customer service skills.
• Ability to enter patient demographic and insurance information quickly and accurately.

Responsibilities

• Assist in scheduling all new and returning patients for Urology Austin.
• Communicate with patients about surgical preparations.
• Accurately verify insurance coverage for all surgery/procedure patients.

Skills

Excellent customer service skills

Organizational skills

Communication skills

Ability to multitask

Computer proficiency (Word, Excel, Outlook)

Education

Minimum one year physician front office experience

Basic knowledge of insurance plans (Medicare and Medicaid)

Job description

Urology Austin is looking for a dedicated front office staff member to join their team in Austin, Texas. This role focuses on assisting patients with scheduling and ensuring accurate insurance information. You will communicate directly with patients regarding surgical preparations and manage multiple physicians' schedules efficiently.

The ideal candidate will have at least one year of experience in a physician's office, preferably within a surgical practice, and possess excellent organizational and communication skills. Familiarity with insurance plans and proficiency in office software are essential.