Surgery Scheduling Specialist - Patient-Centric Coordinator

The Specialty Alliance; Austin (TX); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Job summary

GI Alliance in Austin, TX is seeking a Surgery Scheduler to guide Urology Austin patients through scheduling, admissions, and pre-operative steps. You will enter accurate demographic and insurance data and coordinate schedules with providers to ensure a smooth patient experience.

The role requires strong data entry, excellent communication, and the ability to manage multiple physician calendars in a fast-paced setting. Hybrid office environment with emphasis on accuracy and patient-centered care.

Qualifications

• Minimum of one-year front office experience in a physician’s office
• Familiarity with insurance plans, including Medicare and Medicaid
• Strong data entry skills with a focus on speed and accuracy
• Exceptional customer service and communication abilities
• Excellent organizational skills; able to manage multiple physician schedules and coordinate with external facilities
• Proficiency in Microsoft Word, Excel, Outlook, and other scheduling software

Responsibilities

• Schedules all surgeries and procedures for assigned physicians based on provider orders, ensuring accuracy in dates, times, and patient demographic and insurance information
• Coordinates post-operative and follow-up appointments as directed by providers or clinical staff
• Verifies insurance coverage and obtains necessary authorizations, pre-determinations, and referrals in a timely manner
• Schedules peer-to-peer calls when required for authorization purposes
• Provides patients with clear instructions regarding surgical preparations, medication management, labs, and pre-/post-operative care
• Communicates scheduling concerns or updates to providers and internal team members promptly

Skills

Front office

Insurance familiarity

Data entry

Customer service

Organizational skills

MS Office

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

GI Alliance in Austin, TX is seeking a Surgery Scheduler to guide Urology Austin patients through scheduling, admissions, and pre-operative steps. You will enter accurate demographic and insurance data and coordinate schedules with providers to ensure a smooth patient experience.

The role requires strong data entry, excellent communication, and the ability to manage multiple physician calendars in a fast-paced setting. Hybrid office environment with emphasis on accuracy and patient-centered care.