Surgery Scheduler: Patient Experience Orchestrator

StrideCare; Katy (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

StrideCare is seeking a Surgery Scheduler to coordinate and schedule surgical procedures, verify insurance and authorizations, and ensure all required documentation is complete. This role communicates pre-operative instructions to patients and collaborates with clinical staff to support an efficient scheduling process and a positive patient experience.

The candidate should have strong organizational and communication skills, be able to work at a computer for extended periods, and handle multiple

Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Basic computer literacy and ability to use office equipment.

Responsibilities

• Keep a log of all procedures for each patient undergoing surgery for pre-cert purposes.
• Verify benefits and check if prior authorization is needed.
• Track pre-certifications, authorizations, and determinations weekly and call patients as needed.
• Update progress of insurance activity and coordinate with the scheduling process.
• Scan paperwork when authorization is obtained and schedule patient accordingly.
• Call hospitals to confirm date and time availability; communicate with patients.

Skills

Organizational skills

Communication skills

Education

High School Diploma or Equivalent

Job description

StrideCare is seeking a Surgery Scheduler to coordinate and schedule surgical procedures, verify insurance and authorizations, and ensure all required documentation is complete. This role communicates pre-operative instructions to patients and collaborates with clinical staff to support an efficient scheduling process and a positive patient experience.

The candidate should have strong organizational and communication skills, be able to work at a computer for extended periods, and handle multiple