SURGERY SCHEDULER

StrideCare; Katy (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

StrideCare is seeking a Surgery Scheduler to coordinate and schedule surgical procedures, verify insurance and authorizations, and ensure all required documentation is complete. This role communicates pre-operative instructions to patients and collaborates with clinical staff to support an efficient scheduling process and a positive patient experience.

The candidate should have strong organizational and communication skills, be able to work at a computer for extended periods, and handle multiple

Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Basic computer literacy and ability to use office equipment.

Responsibilities

• Keep a log of all procedures for each patient undergoing surgery for pre-cert purposes.
• Verify benefits and check if prior authorization is needed.
• Track pre-certifications, authorizations, and determinations weekly and call patients as needed.
• Update progress of insurance activity and coordinate with the scheduling process.
• Scan paperwork when authorization is obtained and schedule patient accordingly.
• Call hospitals to confirm date and time availability; communicate with patients.

Skills

Organizational skills

Communication skills

Education

High School Diploma or Equivalent

Job description

Job Summary

The Surgery Scheduler coordinates and schedules surgical procedures, verifies insurance and authorizations, and ensures all required documentation is complete. This role communicates pre-operative instructions to patients and works closely with clinical staff to support an efficient scheduling process and positive patient experience.

Supervisory Responsibilities

N/A

Essential Duties / Responsibilities

• Keep a log of all the procedures for each patient having surgery for pre-cert purposes.
• Verify benefits for all procedures. Check if prior authorization is needed.
• Track status on surgical pre-cert, auths, and predetermination weekly. Call patients to keep them
• Updated with the progress of insurance activity.
• When auth is obtained, scan paperwork in the Auth folder. Call patient to schedule.
• Call hospital to confirm date and time are available
• Send orders, insurance information, H&P, and clinicals
• Work up estimates to give to patients. Stress that it’s only an estimate. Quote cash fees.
• Discuss sedation; anesthesia-review protocol and health questionnaire to rule out the need for
• Clearance from PCP.
• Schedule 1st post-op visits at the same time you schedule the surgery.
• Discuss they must have a driver to take them home and must come in to sign form.
• Other Duties as assigned.

Required Skills / Abilities

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Education And Experience

• High School Diploma or Equivalent
• StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.

Requirements

• Ability to sit for extended periods while working at a computer.
• Manual dexterity required for operating office equipment (e.g., computers, phones, fax machines).
• Ability to lift and carry up to 20 pounds occasionally.
• Visual acuity is required to perform tasks involving computer screens and paper documents.
• Ability to move around the office to access files, office machinery, and other equipment.