Surgery Scheduler & Patient Experience Lead

CINCINNATI CHILDREN'S HOSPITAL MEDICAL CENTER; United States; On-site; USD 29,000 - 36,000; Full time

Job summary

Cincinnati Children’s Hospital Medical Center is seeking a full-time support professional in Otolaryngology at the Burnet Campus. This role focuses on patient safety, data integrity, registration and scheduling across divisions, while upholding regulatory compliance and HIPAA standards.

The ideal candidate has a high school diploma and 3+ years of related experience, with strong attention to detail and excellent communication.

Qualifications

• High school diploma or equivalent; 3+ years of related work experience.

Responsibilities

• Safety - identify patient and prepare isolation precautions; escalate safety concerns.
• Revenue Cycle Support - ensure data and forms are entered correctly; communicate system issues.
• Customer Service - assist with patient registration, admission and scheduling across divisions; resolve questions.
• Compliance - complete documents to ensure regulatory compliance; escalate concerns.
• HIPAA/Confidentiality - protect patient information; educate on confidentiality.

Education

High school diploma or equivalent; 3+ years of related work experience

Job description

Cincinnati Children’s Hospital Medical Center is seeking a full-time support professional in Otolaryngology at the Burnet Campus. This role focuses on patient safety, data integrity, registration and scheduling across divisions, while upholding regulatory compliance and HIPAA standards.

The ideal candidate has a high school diploma and 3+ years of related experience, with strong attention to detail and excellent communication.