Surgery Scheduler & Patient Access Specialist

CINCINNATI CHILDREN'S HOSPITAL MEDICAL CENTER; Cincinnati (OH); On-site; USD 29,000 - 36,000; Full time

Job summary

Cincinnati Children's Hospital Medical Center is seeking a full-time staff member in the Otolaryngology department at the Burnet Campus. The position is day shift, 40 hours per week, with an FTE of 1.

Expected Starting Pay Range is $21.14 to $26.47 per hour; starting pay depends on experience, skills, and equity, with possible additional pay differentials and standard benefits. Comprehensive patient safety, revenue cycle support, and HIPAA compliance responsibilities are part of the role.

Qualifications

• High school diploma or equivalent.
• 3+ years of work experience in a related job discipline.

Responsibilities

• Safety - Ensures patient safety by identifying the correct patient, identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
• Revenue Cycle Support - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information, and forms are obtained and accurately entered into the appropriate system.
• Customer Service - Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling across multiple divisions.
• Compliance - Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH). Escalate compliance concerns and offer resolutions to management.
• HIPAA/Confidentiality - Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position. Provide coaching on HIPAA/Confidentiality concerns, escalating concerns and potential resolutions to management.

Education

High school diploma or equivalent

Job description

Cincinnati Children's Hospital Medical Center is seeking a full-time staff member in the Otolaryngology department at the Burnet Campus. The position is day shift, 40 hours per week, with an FTE of 1.

Expected Starting Pay Range is $21.14 to $26.47 per hour; starting pay depends on experience, skills, and equity, with possible additional pay differentials and standard benefits. Comprehensive patient safety, revenue cycle support, and HIPAA compliance responsibilities are part of the role.