Remote-Eligible Surgery Scheduler

Urology San Antonio; San Antonio (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Urology San Antonio in Texas is seeking a skilled Surgery Scheduler to manage surgery schedules for multiple physicians, coordinate with patients, providers, anesthesia, labs, and other representatives.

Training is provided; the role offers potential to work from home after completing training and the ability to work independently in a dynamic urology practice. Strong organizational and communication skills are essential to ensure timely scheduling and patient satisfaction.

Qualifications

• High School Diploma or GED required.
• Proficiency with electronic medical record (EMR).
• Proficiency with Office 365.
• Proficiency with PDF documents.
• Working knowledge of ICD-10 and CPT coding.
• Previous experience with verification of eligibility and benefits, referrals, and pre-authorizations.

Responsibilities

• Schedules non-clinic surgeries, admissions, and procedures or specialized testing for in-patient, outpatient or ambulatory surgery centers including any associated services such as anesthesia.
• Schedules surgery in accordance with the appropriate facility and following the provider’s protocol.
• Ensures proper documentation is noted for all orders pertaining to the requested surgery or admission and completes all paperwork and requirements for hospital/outpatient facility.
• Follows up on any outstanding issues to ensure surgery is performed at scheduled time.
• Frequent interaction with Provider to secure and/or clarify orders and other details related to surgeries.
• Educates patient to ensure they are fully informed in all aspects of the surgery, accessing clinical staff for medical issues or questions they are unable to answer.
• Coordinates with PCP for medical/cardiac clearance, if necessary. Obtains copy of results and forwards to hospital/out-patient facility, ensuring receipt in a timely manner.
• Coordinates scheduled surgeries with Surgery Pre-Cert staff for verification and obtaining all information required to ensure payment for services provided for outpatient or in-patient surgeries, procedures or specialized testing is obtained.
• Refers patient to Surgery Pre-Cert staff or CBO for financial counseling or specific financial questions
• Tracks all scheduled cases and notes any circumstances for delayed, cancelled or postponed surgeries.
• Provides reports, as requested, to department manager on status of all surgeries scheduled/cancelled.
• Communicates call to Physician for potential complaints in a timely manner.

Skills

Communication

Scheduling

Customer service

Education

High School Diploma or GED

Tools

EMR proficiency

Office 365

PDF handling

ICD-10/CPT coding

Job description

Urology San Antonio in Texas is seeking a skilled Surgery Scheduler to manage surgery schedules for multiple physicians, coordinate with patients, providers, anesthesia, labs, and other representatives.

Training is provided; the role offers potential to work from home after completing training and the ability to work independently in a dynamic urology practice. Strong organizational and communication skills are essential to ensure timely scheduling and patient satisfaction.