Surgery Scheduler - Patient Access & Care Coordination

Prisma Health; Columbia (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Prisma Health in Columbia, SC seeks an administrative scheduling specialist to coordinate patient surgery and pre-assessment appointments. You will retrieve insurance authorizations and referrals, document demographics and coding as needed, and maintain physician schedules for ENT-Midlands-Practice Operations.

The role emphasizes customer service, accurate data entry, and clear communication with physicians and department staff to ensure smooth operations.

Qualifications

• Customer-focused service skills and professionalism.
• Proficient in word processing and data entry.
• Knowledge of medical terminology preferred.

Responsibilities

• Schedules patient surgery and pre-assessment appointments.
• Retrieves insurance authorizations and referrals.
• Documents demographics, coding, billing or payor information as required.
• Maintains/updates physician schedules.
• Coordinates surgeries with other physician offices.
• Answers patient questions regarding surgery and testing.
• Ensures customer service targets are achieved.
• Validates documentation for scheduling verification and authorizations.
• Communicates with physicians and department staff to complete duties.
• Executes policies and procedures to meet budget goals.

Skills

Customer-oriented service skills

Computer/word processing skills

Medical terminology knowledge

Education

High school diploma or GED

Job description

Prisma Health in Columbia, SC seeks an administrative scheduling specialist to coordinate patient surgery and pre-assessment appointments. You will retrieve insurance authorizations and referrals, document demographics and coding as needed, and maintain physician schedules for ENT-Midlands-Practice Operations.

The role emphasizes customer service, accurate data entry, and clear communication with physicians and department staff to ensure smooth operations.