Compassionate Surgery Scheduler & Pre-Op Coordinator

Prisma Health; Columbia (SC); On-site; USD 34,000 - 52,000; Full time

Job summary

Prisma Health in Columbia, SC is seeking an administrative scheduler to coordinate surgical and pre-assessment appointments. The role includes obtaining insurance authorization and referrals, updating charts, and assisting patients with questions related to surgery and testing.

The position emphasizes customer service, accurate documentation, and collaboration with physicians and staff to meet department goals. Prior healthcare experience is preferred; high school diploma or equivalent required.

Qualifications

• Education - High school diploma or GED preferred.
• Experience - Two (2) years related work experience. Healthcare industry experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Schedules patient surgery and/or pre-assessment appointments, retrieves insurance authorization and referrals.
• Coordinates surgeries and information with other physician offices.
• Assembles patient charts and answers patient’s questions regarding surgery and testing.
• Ensures that customer service targets are achieved.
• Validates documentation for scheduling verification and authorization(s).
• Communicates with physicians and department staff to accomplish assigned duties.
• Executes policies and procedures that guide and support the provision of the services while meeting departmental budget goals.
• Performs other duties as assigned.

Skills

Customer-oriented service skills

Computer/word processing skills

Knowledge of medical terminology

Education

High school diploma, GED or equivalent

Job description

Prisma Health in Columbia, SC is seeking an administrative scheduler to coordinate surgical and pre-assessment appointments. The role includes obtaining insurance authorization and referrals, updating charts, and assisting patients with questions related to surgery and testing.

The position emphasizes customer service, accurate documentation, and collaboration with physicians and staff to meet department goals. Prior healthcare experience is preferred; high school diploma or equivalent required.