Surgery Scheduler, Ear Nose and Throat, FT, Days

Prisma Health; Columbia (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Prisma Health in Columbia, SC seeks an administrative scheduling specialist to coordinate patient surgery and pre-assessment appointments. You will retrieve insurance authorizations and referrals, document demographics and coding as needed, and maintain physician schedules for ENT-Midlands-Practice Operations.

The role emphasizes customer service, accurate data entry, and clear communication with physicians and department staff to ensure smooth operations.

Qualifications

• Customer-focused service skills and professionalism.
• Proficient in word processing and data entry.
• Knowledge of medical terminology preferred.

Responsibilities

• Schedules patient surgery and pre-assessment appointments.
• Retrieves insurance authorizations and referrals.
• Documents demographics, coding, billing or payor information as required.
• Maintains/updates physician schedules.
• Coordinates surgeries with other physician offices.
• Answers patient questions regarding surgery and testing.
• Ensures customer service targets are achieved.
• Validates documentation for scheduling verification and authorizations.
• Communicates with physicians and department staff to complete duties.
• Executes policies and procedures to meet budget goals.

Skills

Customer-oriented service skills

Computer/word processing skills

Medical terminology knowledge

Education

High school diploma or GED

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Schedules patient surgery and/or pre-assessment appointments, retrieves insurance authorization and referrals. May document demographic, coding, billing, payor source and/or other required information. May maintain/update physician schedules.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health’s purpose: Inspire health. Serve with compassion. Be the difference.

• Coordinates surgeries and information with other physician offices.

• Assembles patient charts and answers patient’s questions regarding surgery and testing.

• Ensures that customer service targets are achieved

• Validates documentation for scheduling verification and authorization(s)

• Communicates with physicians and department staff to accomplish assigned duties.

• Executes policies and procedures that guide and support the provision of the services while meeting departmental budget goals.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• Education - High school diploma, GED or equivalent preferred

• Experience - Two (2) years related work experience. Healthcare industry experience preferred.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Customer-oriented service skills

• Computer/word processing skills

• Knowledge of medical terminology preferred

Work Shift

Day (United States of America)

Location

9 Medical Park Rd Richland

Facility

ENT-Midlands

Department

ENT-Midlands-Practice Operations

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.