Surgery Scheduler | Mon-Fri, Great Benefits, PTO

ENT & Allergy of Delaware; Newark (DE); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekday schedule

Excellent benefits

PTO

Job summary

ENT & Allergy of Delaware in Newark, DE is seeking a Surgery Scheduler to coordinate surgical procedures, align time slots, facilities, and resources, and serve as the main contact for patients. You will collaborate with physicians, surgical teams, and patients to determine optimal scheduling and ensure smooth care pathways.

The role requires a High School Diploma or GED and strong customer service, computer, and communication skills.

Qualifications

• High School Diploma or GED required.
• Proven experience in surgical scheduling or healthcare administration.
• Excellent customer service and computer skills.
• Strong verbal and written communication skills.
• Friendly, personable demeanor and detail oriented.
• Ability to multi-task and manage multiple schedules.

Responsibilities

• Coordinate and schedule surgical procedures for patients, ensuring appropriate time slots, facilities, and resources are available.
• Collaborate with physicians, surgical teams, and patients to determine the optimal timing for surgeries.
• Serve as the primary point of contact for patients regarding surgical scheduling. Address patient questions, concerns, and inquiries in a professional and empathetic manner.
• Communicate detailed information about surgical procedures, pre-operative instructions, and post-operative care.
• Maintain records of all scheduled surgeries, and relevant medical documentation. Update electronic health records (EHR) and other databases accurately and in a timely manner.
• Ensure all necessary paperwork, consent forms, and insurance authorizations are completed and submitted as required.

Skills

Customer service

Computer skills

Verbal communication

Written communication

Multitasking

Detail oriented

Education

High School Diploma or GED

Tools

EHR systems

Job description

ENT & Allergy of Delaware in Newark, DE is seeking a Surgery Scheduler to coordinate surgical procedures, align time slots, facilities, and resources, and serve as the main contact for patients. You will collaborate with physicians, surgical teams, and patients to determine optimal scheduling and ensure smooth care pathways.

The role requires a High School Diploma or GED and strong customer service, computer, and communication skills.