Surgery Scheduler - Mercy Multispecialty Care Plastic Surgery (F/T Days)

Mercy; St. Louis (MO); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition assistance

Job summary

Mercy is seeking a Surgery Scheduler to coordinate procedures for multiple surgeons, secure dates and times, and manage operating room availability. The role involves preparing surgical packets, obtaining necessary authorizations, and communicating details clearly to patients and staff.

The ideal candidate has strong medical terminology knowledge, solid computer skills, and excellent communication abilities.

Qualifications

• High school diploma or equivalent.
• Experience as a surgery scheduler is preferred but not required.
• Strong medical terminology knowledge and computer skills.
• Excellent oral and written communication skills and professional telephone etiquette.

Responsibilities

• Schedule inpatient and outpatient surgical procedures with physicians, hospitals, and ambulatory centers.
• Communicate surgery details with patients, including dates, times, arrival instructions, and required pre-op testing.
• Coordinate with departments and facility scheduling teams to avoid conflicts.
• Prepare and distribute surgical packets and documentation.
• Verify patient information, physician orders, and required authorizations or referrals.
• Schedule post-op appointments and ensure accurate ED/EMR records.
• Identify and resolve scheduling conflicts and changes promptly.
• Collaborate with staff to improve scheduling workflows and efficiency.
• Ensure compliance with office policies, HIPAA regulations, and payer requirements.

Skills

Medical terminology

Computer skills

Telephone etiquette

Oral and written communication

Education

High school diploma or equivalent

Job description

Find your calling at Mercy!

The Surgery Scheduler coordinates surgeries for five surgeons, including securing surgery dates and times, coordinating operating room availability, obtaining pre-authorizations, preparing surgical packets, and communicating clearly with all involved parties. This position plays a critical role in maximizing provider and facility efficiency while supporting patient comfort, safety, and understanding throughout the surgical process.

Find your calling at Mercy!

The Surgery Scheduler coordinates surgeries for five surgeons, including securing surgery dates and times, coordinating operating room availability, obtaining pre-authorizations, preparing surgical packets, and communicating clearly with all involved parties. This position plays a critical role in maximizing provider and facility efficiency while supporting patient comfort, safety, and understanding throughout the surgical process.

Position Details

Minimum Required Qualifications

Education

High school diploma or equivalent.

Licensure

None

Experience

Previous experience as a surgery scheduler preferred, but not required.

Certification/Registration

None

Other Skills And Knowledge

Medical terminology. Computer skills. Telephone etiquette. Excellent oral and written communication skills.

Key Responsibilities

• Schedule inpatient and outpatient surgical procedures in coordination with physicians, hospitals, and ambulatory surgery centers


• Communicate surgery details with patients, including dates, arrival times, pre-op instructions, and required testing


• Coordinate with joint surgeries with other departments and facility scheduling teams


• Prepare and distribute surgical packets and documentation


• Verify patient information, physician orders, and required authorizations or referrals


• Schedule post op appointments


• Maintain accurate records in the electronic medical record and reconcile post-procedure documentation


• Identify and resolve scheduling conflicts or changes in a timely manner


• Collaborate with clinical and administrative staff to improve scheduling workflows and efficiency


• Ensure compliance with office policies, HIPAA regulations, and payer requirements

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.