Surgery Scheduler & Medical Assistant — Epic Optime

Ochsner Health; Shreveport (LA); On-site; USD 42,000 - 65,000; Full time

Job summary

Ochsner Health in Louisiana seeks a seasoned Scheduler for surgical services to manage patient scheduling using Epic Optime and community hospital workflows. The role requires coordination with surgeons, case length, and day-of-week constraints while maintaining accuracy in payroll and billing data.

The position involves training scheduling staff, providing direct patient care under supervision, and ensuring timely documentation and compliance with privacy and regulatory standards.

Qualifications

• 5 years scheduling and clinical experience.
• Experience with surgery scheduling in ambulatory care preferred.
• BLS certification required.

Responsibilities

• Expertly schedules patients using Epic Optime and community hospital workflows.
• Supports Provider/Physician throughout the patient encounter completing all appropriate medical/legal documentation.
• Assists in the daily operation of the department.
• Trains and educates scheduling staff and other medical assistants.
• Provides excellent customer service by returning and documenting telephone calls with patients.
• Adapts to change in a positive, constructive manner.
• Participates in activities for professional development and maintains required clinical knowledge, technical skills, training and credentials.

Skills

Data entry

Computer skills

Verbal communication

Medical terminology

Vital signs

Organizational skills

Education

High School Diploma or equivalent

Medical Assistant Program

Tools

Epic Optime

Job description

Ochsner Health in Louisiana seeks a seasoned Scheduler for surgical services to manage patient scheduling using Epic Optime and community hospital workflows. The role requires coordination with surgeons, case length, and day-of-week constraints while maintaining accuracy in payroll and billing data.

The position involves training scheduling staff, providing direct patient care under supervision, and ensuring timely documentation and compliance with privacy and regulatory standards.