Surgery Scheduler & Front Desk Specialist

United Surgical Partners International; Neenah (WI); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401k plan

Paid holidays

Flexible spending accounts

Job summary

Advanced Spine Center of Wisconsin in Neenah, WI seeks a Front Desk Receptionist/Surgery Scheduler to manage patient check-in, verify insurance, schedule procedures, and coordinate with surgeons and staff.

This role requires strong communication, organization, and the ability to handle busy schedules with confidentiality. You will maintain patient records, assist with billing, and support the OR team to ensure smooth daily operations.

Qualifications

• High school diploma or equivalent required.
• Experience in surgery scheduling and healthcare reception preferred.
• Excellent communication and telephone etiquette required.
• Strong organization, multitasking, and confidentiality skills.

Responsibilities

• Schedules all surgical procedures and manages OR time requests.
• Admit patients, verify demographics, and process paperwork.
• Update patient information in the billing and EMR systems.
• Collect balances due and document in billing system; handle funds per procedure.
• Answer calls, assist with insurance verification, and coordinate with surgeons.
• Prepare final schedules and communicate with OR Director/Administrator.

Skills

Excellent communication

Telephone etiquette

Organizational skills

Handling pressure

Confidentiality

Education

High school diploma or equivalent

Tools

Billing system

EMR/Patient management system

Switchboard/telephone system

Job description

Advanced Spine Center of Wisconsin in Neenah, WI seeks a Front Desk Receptionist/Surgery Scheduler to manage patient check-in, verify insurance, schedule procedures, and coordinate with surgeons and staff.

This role requires strong communication, organization, and the ability to handle busy schedules with confidentiality. You will maintain patient records, assist with billing, and support the OR team to ensure smooth daily operations.