Surgery Scheduler/Front Desk

United Surgical Partners International; San Ramon (CA); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Medical and dental insurance

401(k)

Paid time off

Life insurance

Job summary

United Surgical Partners International is seeking a Scheduler in San Ramon, CA. This role involves managing the surgery schedule, coordinating patient procedures, and maintaining records for accuracy. Candidates must have 2-4 years of medical office experience, strong medical terminology, and exceptional customer service skills. The position offers a competitive salary ranging from $22.00 to $27.00 an hour, along with benefits like medical insurance and paid time off.

Qualifications

• Minimum 2-4 years of hospital or medical office experience required.
• Must be able to communicate verbally and non‑verbally in a professional way.
• Professional appearance with a strong desire to improve the hospital.

Responsibilities

• Coordinate and schedule patient procedures efficiently.
• Ensure accurate billing using procedure codes.
• Promote positive relationships with medical staff.

Skills

Customer service skills

Medical terminology

Professional communication

Time management

Job description

Job Summary

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.

Pay Range: $22.00 to $27.00 an hour

Individual wages are determined based upon a number of factors including, but not limited to, an employee’s qualifications and experience.

Duties and Responsibilities

• Sets priorities and organizes work
• Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Accurately uses procedure codes to ensure proper billing.
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Works closely with OR director to avoid equipment or supply conflicts.
• Alerts administration when new doctors or procedures are scheduled.
• Cross trains with other areas.
• Other duties as assigned.
• Completes consents and ensures accuracy before submitting to the chart builder.
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

Benefits

Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

Required Skills

• Minimum 2-4 years of hospital or medical office experience required.
• Must be able to communicate verbally and non‑verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high‑paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Professional appearance.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.