Surgery SchedulerFront Desk

United Surgical Partners International Inc (USPI); San Ramon (CA); On-site; USD 30,307 - 37,195; Full time

Benefits offered by this job

Medical and dental insurance

401(k)

Paid time off

Life insurance

Job summary

A healthcare organization in San Ramon is seeking a Scheduling Coordinator to maintain the surgery schedule and ensure outstanding customer service. The ideal candidate will have 2-4 years of experience in a medical office, possess strong communication and leadership skills, and be adept at problem-solving in scheduling conflicts. This role offers a competitive salary ranging from $22.00 to $27.00 per hour, along with benefits including medical and dental insurance, 401(k), and more.

Qualifications

• 2-4 years of hospital or medical office experience required.
• Ability to communicate effectively in a professional manner.
• Strong medical terminology is essential.

Responsibilities

• Schedule patient procedures efficiently.
• Coordinate with anesthesia groups for coverage.
• Verify accuracy of information entered into the system.

Skills

Leadership

Communication

Customer Service

Problem Solving

Medical Terminology

Job description

JOB SUMMARY

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Pay Range: $22.00 to $27.00 an hour

Individual wages are determined based upon a number of factors including, but not limited to, an employee’s qualifications and experience.

DUTIES AND RESPONSIBILITIES

• Sets priorities and organizes work
• Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Accurately uses procedure codes to ensure proper billing.
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Works closely with OR director to avoid equipment or supply conflicts.
• Alerts administration when new doctors or procedures are scheduled.
• Cross trains with other areas.
• Other duties as assigned.
• Completes consents and ensures accuracy before submitting to the chart builder.
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

BENEFITS

Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

QUALIFICATIONS

• Minimum 2-4 years of hospital or medical office experience required.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Professional appearance.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.