Surgery Scheduler, Float - Urology, The Men's Clinic (Santa Monica)

University of California; Santa Monica (CA); Sur place; USD 44 000 - 63 000; Plein temps

Résumé du poste

University of California in Santa Monica, CA seeks a Surgery Scheduler to coordinate surgical cases, pre-operative appointments, and related workflows. You will support front desk duties across clinics, triage calls, schedule appointments, and prepare patient charts for providers.

Responsibilities include obtaining authorizations, processing referrals, and assisting with insurance pre-certifications while ensuring patient-centered service across department clinics.

Qualifications

• Knowledge of cancer treatment basics and urology terminology.
• Knowledge of third party insurances and government programs for authorizations.
• Ability to research CPT and ICD-10 codes.
• Strong computer skills for data entry and document prep.
• Ability to communicate with medical staff, regulatory agencies, and study sponsors.
• Familiarity with UCLA Health System processes.
• Excellent written grammar for memos and reports.
• Strong prioritization and time-management under heavy workload.
• Willingness to travel to department clinics.
• Superior typing speed.

Responsabilités

• Coordinate surgical cases and pre-operative appointments.
• Obtain required insurance authorizations and assist with referrals.
• Communicate with patients, surgeons, and clinical teams to confirm logistics and resolve conflicts.
• Answer and triage patient calls, check in/out, schedule/confirm appointments.
• Prepare charts and documents for provider visits.
• Process medication refill requests and medical records.
• Assist with insurance pre-certifications and referrals.
• Provide coverage across department clinics as needed.
• Maintain professionalism and patient-centered service.

Connaissances

Cancer treatment knowledge

Medical terminology knowledge

Insurance authorizations

CPT/ICD-10 code research

Data entry

EMR system knowledge

Written memos/reports

Prioritization

Communication with physicians and sund

Typing speed

Willingness to travel to clinics

Outils

EMR System

Word processing

Spreadsheets

Description du poste

Description

As a Surgery Scheduler, primary responsibilities include coordinating surgical cases and ensuring all related administrative workflows are completed accurately and in a timely manner. This includes scheduling surgeries and pre-operative appointments, obtaining required insurance authorizations, and communicating closely with patients, surgeons, and clinical teams to confirm logistics and resolve scheduling conflicts. Participate in a team based approach to supporting our patients, through Care Coordination.

In addition to surgery coordination, this role supports front desk operations across department clinics by answering and triaging patient phone calls, checking patients in and out, scheduling and confirming clinic appointments, assisting with diagnostic test scheduling, and preparing charts and documents for provider visits. Responsibilities also include handling medication refill requests, processing medical records and disability forms, and assisting with insurance pre-certifications and referrals.

You may be assigned to various department clinics throughout the community and will be expected to provide coverage as needed, maintaining a high level of professionalism and patient-centered service. Other duties may be assigned as operational needs arise.

Salary Range: $31.88 - $45.66 hourly

Qualifications

Required:

Demonstrated basic knowledge of cancer treatment. Knowledge of medical terminology, particularly urology.

• Knowledge of third party insurances, government programs and other insurance agencies for purposes of assigning financial class codes and obtaining any necessary authorizations for treatment.
• Ability to research medical diagnosis and procedure codes in CPT Code book and ICD-10_CM code book.
• Demonstrated computer skills including word-processing, use of spreadsheets and data entry.
• Ability to understand and correctly use technical terminology, correctly identify and extract data from hospital records, enter data on flow sheets or in computer
• Ability to communicate effectively with medical, nursing and administrative personnel, regulatory agencies and study sponsors, both verbally and via written reports and memosand maintain study records.
• Knowledge of University's Electronic Medical Record System.
• Skill and experience in composing clear and understandable written memos and reports using correct grammar.
• Skill in prioritizing assignments to complete work in a timely and accurate manner.
• Knowledge of UCLA Health System Processes.
• Skill in communicating with patients, families and referring physicians with diplomacy
• Ability to establish and maintain cooperative working relationships with physicians, residents, research associates, fellows, students and staff, as well as outside granting agencies.
• Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy.
• Ability to work flexible hours and travel to department clinics, as assigned.
• Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload

Preferred:

• Fluent in Spanish