Surgery Scheduler- Cardiothoracic Surgery, Passavant

UPMC; Pittsburgh (Allegheny County); On-site; USD 52,000 - 70,000; Full time

Job summary

University of Pittsburgh Physicians is hiring a full-time Surgery Scheduler to assist the Department of Cardiothoracic Surgery at UPM Passavant. The role operates Monday–Friday during daylight hours with no nights, weekends or holidays and on-site parking.

The position focuses on coordinating surgical scheduling, patient follow-up, admissions, and pre/postoperative instructions, while liaising with physicians, hospital staff, and patients to ensure smooth patient care.

Responsibilities

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward admission reservations including demographics and insurance information to hospitals.
• Coordinate cases with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.

Job description

University of Pittsburgh Physicians is hiring a full-time Surgery Scheduler to assist the Department of Cardiothoracic Surgery at UPM Passavant. This position is a Monday-Friday, daylight position. No nights, Weekends or holidays with free on-site parking!

Purpose: Coordinate and schedule patients for in-patient and outpatient surgical procedures. Assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.

Responsibilities

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.