Surgery Scheduler- Shadyside

UPMC; Pittsburgh (Allegheny County); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

PTO

Parental leave

Job summary

University of Pittsburgh Physicians is seeking a full-time Surgery Scheduler to join the Department of Cardiothoracic Surgery at UPMC Shadyside. Hours are Monday through Friday during daylight hours, with responsibilities across scheduling, admissions, and patient education.

The role involves coordinating with hospital staff, managing pre-operative and postoperative instructions, and ensuring accurate billing and insurance details are in place for each case.

Responsibilities

• Troubleshoot procedural and operations issues with the department.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward admission reservations/requisitions with demographics and insurance to hospitals.
• Coordinate cases and obtain hospital admissions approvals from hospital personnel.
• Discuss and coordinate financial arrangements prior to surgery including pre-payments.

Skills

EPIC

Refract Tracker

Tools

EPIC

Refract Tracker

Job description

University of Pittsburgh Physicians is hiring a full-time Surgery Scheduler to join their team at the Department of Cardiothoracic Surgery.

Hours: Monday-Friday, daylight hours

Location: UPMC Shadyside

What Can UPMC Do for You?

• A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
• Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
• Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
• Competitive pay for the work that you do

Responsibilities:

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.