Surgery Scheduler | Bilingual Patient Concierge

Americaneyeassociates; Temecula (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Americaneyeassociates in Temecula, CA is seeking a Surgery Scheduler to educate patients about surgical options, assist with insurance coverage and payment plans, and coordinate with the ambulatory surgical center. The role requires listening to patient needs and providing rapid, accurate solutions while maintaining professional service.

The candidate should have at least 1 year of inside sales experience, be bilingual in English and Spanish, possess strong communication and computer skills, and

Qualifications

• At least 1 year of inside sales experience.
• Experience in medical field highly desired.
• Excellent verbal and written communication skills.
• Bilingual in English and Spanish required.
• Good computer skills and typing speed.
• Confident, self-motivated with strong sales and closing skills.
• Excellent written and oral communication; strong grammar, vocab and punctuation.
• Detail oriented, self-motivated with proactive task execution.
• Excellent time management with multiple tasks under strict timelines.
• Ability to work independently and as part of a team.

Responsibilities

• Maintain extensive knowledge of surgical procedures, pricing and policies to provide high-level service.
• Document and use information in call tracking/call management systems.
• Accurately complete all necessary paperwork to process orders.
• Represent the company professionally as a knowledgeable consultant to the patient.
• Work under the direction of the manager to meet timelines and objectives.

Skills

Sales experience

Bilingual English/Spanish

Excellent communication

Medical field experience

Computer skills

MS Office

Typing speed

Time management

Tools

Call tracking system

Job description

Americaneyeassociates in Temecula, CA is seeking a Surgery Scheduler to educate patients about surgical options, assist with insurance coverage and payment plans, and coordinate with the ambulatory surgical center. The role requires listening to patient needs and providing rapid, accurate solutions while maintaining professional service.

The candidate should have at least 1 year of inside sales experience, be bilingual in English and Spanish, possess strong communication and computer skills, and