Surgery Scheduler & Administrative Specialist

UCLA Health; Santa Monica (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Santa Monica, CA, seeks an Administrative Assistant III to support patients and physicians through scheduling, billing support, and document processing.

Responsibilities include scheduling surgeries and appointments, obtaining insurance authorizations, answering calls, preparing charts and encounter records, and acting as a liaison among patients, clinics, and departments. On-site work with a Monday–Friday schedule and an hourly salary range.

Qualifications

• Answer phones and redirect callers to appropriate area.
• Schedule new and return appointments, ancillary testing and surgeries.
• Prepare all necessary documents and forward to appropriate departments for FMLA, Disability, EDD and worker’s compensation.
• Explain charges to patients and assist with billing questions; communicate with department billing.

Responsibilities

• As an Administrative Assistant III, you will schedule patients, surgeries, and other encounters and prepare documentation needed for clinics.
• Obtain insurance authorizations, prepare charts and encounter records, and forward to the correct departments.
• Serve as a liaison between patients, physicians, nursing units, and UCLA departments; provide excellent customer service.
• Prepare daily, weekly and monthly reports; assist with reception, cash collection, and related duties.

Skills

Phone handling

Scheduling

Documentation

Customer service

Job description

UCLA Health in Santa Monica, CA, seeks an Administrative Assistant III to support patients and physicians through scheduling, billing support, and document processing.

Responsibilities include scheduling surgeries and appointments, obtaining insurance authorizations, answering calls, preparing charts and encounter records, and acting as a liaison among patients, clinics, and departments. On-site work with a Monday–Friday schedule and an hourly salary range.