Clinic Admin Assistant II - Scheduling & Front Desk

UCLA Health; Los Angeles (CA); On-site; USD 79,596,000 - 112,783,000; Full time

Job summary

UCLA Health in Los Angeles is seeking an administrative support specialist to assist staff, physicians, and patients across multiple clinics. You will schedule consultations, coordinate appointments, and handle registrations and payments.

Responsibilities include collecting insurance cards, balancing cash, and providing backup admin support. Occasional travel to various UCLA Health locations is required, with a Monday–Friday schedule and on-site work.

Qualifications

• Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy.
• Ability to follow policies and procedures, communication & work standards.
• Skill to organize tasks to facilitate smooth work/patient flow.
• Demonstrated punctuality and reliable attendance.
• Ability to work overtime in cases of emergency.
• Demonstrated ability to be punctual and maintain a satisfactory attendance record.
• Skill in maintaining a harmonious work atmosphere, with excellent customer service.
• Skill in speaking clearly and using proper grammar.
• Ability to travel to various UCLA Health locations.
• Availability to work various days/shifts.

Responsibilities

• Provide general and administrative support to the staff, physicians and patients of the assigned Clinic.
• Schedule new consultations, coordinate and follow up patient appointments and cancellations.
• Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using Encounter Registration system.
• Collect insurance cards and payments. Balance daily cash drawers.
• Provide back up administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail.
• Incumbent will travel and work at department clinics throughout the community as assigned by the supervisor for coverage.

Skills

Typing skills

Policy compliance

Task organization

Punctuality

Overtime willingness

Customer service

Clear communication

Travel to UCLA Health locations

Shift flexibility

Job description

UCLA Health in Los Angeles is seeking an administrative support specialist to assist staff, physicians, and patients across multiple clinics. You will schedule consultations, coordinate appointments, and handle registrations and payments.

Responsibilities include collecting insurance cards, balancing cash, and providing backup admin support. Occasional travel to various UCLA Health locations is required, with a Monday–Friday schedule and on-site work.