Surgery Scheduler 2 (H)

University of Miami; Miami, Northern (FL, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

The University of Miami/UHealth Department of Neurological Surgery is seeking a full-time, hybrid Surgery Scheduler 2 to join our Miami team. The role acts as liaison between patients, staff, and physicians, coordinating surgical and diagnostic procedures and ensuring timely scheduling.

You will manage pre-authorizations, maintain calendars, and coordinate pre-op clearances, testing, and post-op appointments while ensuring accurate documentation for billing.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 3 years of relevant scheduling experience.

Responsibilities

• Schedule surgeries, pre-op testing, and related procedures.
• Obtain pre-authorizations and verify insurance.
• Maintain and update electronic scheduling systems and calendars.
• Coordinate with patients, staff, physicians, hospitals, and vendors.
• Ensure documentation supports accurate billing and compliance.

Education

High School Diploma or equivalent/respective experience

Minimum 3 years scheduling/related experience

Job description

The University of Miami/UHealth Department of Neurological Surgery has an exciting opportunity for a full-time, hybrid Surgery Scheduler 2 to work in Miami.The Surgery Scheduler 2 acts as liaison between patients, professional staff, and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Further, the Surgery Scheduler 2 acts as source of knowledge for scheduling staff and oversees their functions to ensure accurately and timely scheduling practices.**CORE JOB FUNCTIONS*** Obtains pre-authorizations for procedures as required by insurance companies.* Oversees, produces, and distributes all surgical and procedural schedules to physicians and departments.* Collaborates with patients, families, staff, and providers within the office and the greater community to* schedule surgeries, pre-op physicals, and testing.* Coordinates with hospitals and vendors for special cases or circumstances.* Identifies ways to streamline surgical scheduling process and provides suggestions to managing staff.* Ensures that electronic systems and scheduling tools are up-to-date and operating smoothly, and immediately* contacts appropriate personnel to resolve any issues.* Ensures documentation is complete to support accurate billing of surgical procedures.* Adheres to University and unit-level policies and procedures and safeguards University assets.**CORE QUALIFICATIONS*** High School Diploma or equivalent/relevant experience, certification or license* Minimum 3 years of relevant experience required**DEPARTMENT SPECIFIC JOB FUNCTIONS*** Post Procedure into JMH Miracle System and/or UMH system.* All consents with date of surgery should be posted in corresponding hospital in a timely manner.* Schedule PAT appointment 3 to 4 days prior to surgery if pre-testing at JMH/UPAC.* Give surgical package to Authorization Coordinator to obtain necessary authorizations.* Check request list daily to ensure that all cases are cleared and dropped into the corresponding OR.* Ensure signed consent and all necessary documentation if faxed to MMF/UPAC and sent to OR front desk.* Confirm with Faculty surgical case order prior surgery date.* Ensures that essential medical records for surgery are scanned into UChart (EPIC) prior to surgical date or shortly thereafter.* Follow-up with patient and/or PCP for medical clearance.* Help coordinate and facilitate pre-op clearance for patient with their PCP.* Fax pre-op orders to PCP and follow-up with PCP office for results.* Compile all required documentation to confirm medical clearance and have package signed off by RN/ARNP.* Attend clinic with physician to facility scheduling patient for surgeries, if applicable* Coordinates direct admission with JMH/UMH.* Leaves a detailed pending list for scheduled time off* Update surgeon’s outlook and paper surgical calendar.* Coordinates outpatient appointment visits, which include but are not limited to:* Scheduling post-op clinic visits and scheduling diagnostic testing accordingly* Maintain physician’s clinical daily schedule.* Complete mini registrations in UChart as needed, transfer patients to central registration office.* Maintain constant communication with patient throughout the process of upcoming surgery and document in UCHART.* Confirm with patient insurance status with the University. Advise patient if their insurance requires authorization. Single case negotiation on all non-contracted insurance, if applicable.* Confirmed that all insurance is verified and require authorization is on file.* Call and confirm appointments the business day prior to clinic.* Verify all insurance and obtain authorization when require for all appointments schedule within 72hours prior appointment date.* Ensure all documentation pertaining to surgery (i.e. Clearances, labs, EKGs, etc.) are scanned into UChart prior to the patient’s first post-op visit.* Provide coverage for absent co-workers as assigned by administration***This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.***