Surgical Scheduler

WVU Medicine; Morgantown (WV); Hybrid; USD 42,000 - 54,000; Full time

Job summary

WVUH West Virginia University Hospitals is seeking a Surgical Scheduler to manage detailed surgeon calendars, coordinate pre-admission testing, and optimize operating room utilization. The role involves communicating with patients and families and scheduling urgent cases as needed.

The position requires a high school diploma and familiarity with medical terminology. Prior medical office scheduling experience is preferred, with a standard 40-hour work week.

Qualifications

• High school diploma or equivalent required.
• State background check and federal check as applicable.

Responsibilities

• Establish and monitor surgeon calendars and OR schedule to maximize utilization.
• Schedule urgent and emergent surgeries when needed.
• Coordinate and schedule pre-admission testing as required.
• Communicate surgical instructions and appointment details to patients and families.

Skills

Clear communication

Medical terminology

Education

High school diploma or equivalent

Job description

## Surgical SchedulerApply: Health Sciences Center: Full time: Posted Today: JR26-45102## Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.Performs a variety of administrative and clerical duties to manage surgical scheduling and coordinates any pre-admission testing done or ordered within the department.**MINIMUM QUALIFICATIONS:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. High school graduate or equivalent. 2. State criminal background check and Federal (if applicable), as required for regulated areas.**PREFERRED QUALIFICATIONS:****EXPERIENCE:**1. One (1) year medical office experience with scheduling responsibilities. **CORE DUTIES AND RESPONSIBILITIES:** The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.1. Establishes and monitors detailed calendar of each surgeon and uses this information in conjunction with OR schedule in order to proficiently schedule all cases in a timely fashion and provide best time utilization for surgeon. Continuously monitor and review length of specific procedure with specific surgeon to ensure optimal utilization of OR time. 2. If procedures are canceled, pulls future cases/appointments to keep procedure schedule full, requiring careful management and knowledge of internal staff schedules and preferences. Scheduler will be responsible for filling gaps with patients that only require procedure. 3. Assists in scheduling urgent and emergent surgeries. 4. Coordinates and schedules testing needed prior to surgery as may be required by the department. 5. Keeps up to date queue from tests ordered in EPIC by Physicians. Gathers ancillary testing forms received from Physicians when necessary. 6. Communicates information regarding impending surgery to patients and their families, within scope of knowledge of incumbent. Sends patient a letter (copies referring provider), with detailed instructions (required prescriptions if applicable), as well as appointment card. 7. Calls patients with appointment reminders. Intentions are to speak with the patient, and elicit a response on the intent of the patient to keep the appointment. Scheduler serves as a contact for future questions or concerns. 8. Confirms patient procedures within the Suite for Clinical staff. 9. Maintains inventory of patient instructions and educational materials as it relates to ancillary testing 10. Coordinates patient care with various clinics, pre-admission testing, and staff, within the Clinical Enterprise to accommodate procedure requests. 11. Obtains phone consent and coordinates care for DHHR patients (Department of Health and Human Resources). Will scan legal documents into EPIC System. 12. Arranges for pre-certification with third party payers as may be required by the department. 13. Completes any missing information; provides Referring Clinical Staff with request forms that aid in the determination of medical procedure, necessity of treatment, and/or necessary follow up. 14. Refers patients requiring financial assistance to social services and financial counselors 15. May maintain record of cases performed, including those with resident participation. 16. Will update the DEPOT weekly to reflect information about the case and any issue(s) with scheduling the case.**PHYSICAL REQUIREMENTS:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Ability to sit for extended periods of time. 2. Hearing (aid permitted) - must be able to function without use of lip reading 3. Visual acuity (corrected) - keen for both distant and near objects/individuals (i.e. ability to read small print)**WORKING ENVIRONMENT:** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Standard office environment. ****SKILLS AND ABILITIES:****1. Strong written and verbal communication skills. 2. Familiarity with medical terminology.**Additional Job Description:****Scheduled Weekly Hours:**40**Shift:****Exempt/Non-Exempt:**United States of America (Non-Exempt)**Company:**WVUH West Virginia University Hospitals**Cost Center:**8062 UHA Medicine GI and Hepatology**Address:**1 Medical Center DriveMorgantownWest Virginia