Surgery Scheduler

Inception Fertility; Winter Park (FL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid parental leave

PTO 18 days + 11 holidays

401(k) matching

HSA contributions

Employee referral program up to $2,000

Education reimbursement

Support for professional development

Job summary

Inception Fertility is seeking a dedicated Surgery Scheduler to coordinate all outpatient and in-office surgical procedures. You will act as a liaison between patients, physicians, and staff, ensuring a seamless scheduling process and providing clear education about procedures.

Hours are Monday–Friday, 8:00am–4:30pm. The role includes coordinating pre-op visits, anesthesia consultations, surgeries, and post-op follow-ups, with a strong emphasis on patient confidentiality and excellent service.

Qualifications

• High school diploma or GED required.
• At least one year of medical scheduling experience required.
• Bilingual Spanish a plus.

Responsibilities

• Coordinate and manage incoming surgical scheduling requests for fertility-related procedures.
• Proactively contact patients to schedule surgeries based on physician availability and OR schedules.
• Schedule pre-operative visits, anesthesia consultations, surgeries, and post-operative follow-ups.
• Collaborate with physicians, clinical staff, business office, and surgery billing for coordination and financial clearance.
• Maintain and update physician surgical schedules and handle changes, cancellations, and rescheduling.
• Provide patient support by answering calls and communicating pre- and post-operative instructions.

Skills

Bilingual Spanish

Education

High school diploma or GED

Job description

We are seeking a dedicated Surgery Scheduler to manage the coordination and scheduling of all outpatient and in-office surgical procedures. In this role, you will serve as a key liaison between patients, physicians, clinical staff, and other departments to ensure a seamless and efficient scheduling process. Additionally, you will provide patients with clear education and guidance regarding their surgical procedures and related protocols.

If you are passionate about women’s health and have relevant experience aligned with the responsibilities outlined below, we encourage you to apply. We look forward to reviewing your application.

Hours: Monday – Friday, 8:00am - 4:30pm

Job Duties:

• Coordinate and manage incoming surgical scheduling requests and orders, ensuring timely and accurate scheduling of fertility-related procedures.
• Proactively contact patients to schedule surgeries and procedures based on physician availability, operating room schedules, and established surgical protocols.
• Schedule and coordinate all necessary patient appointments, including pre-operative visits, anesthesia consultations, surgical procedures, and post-operative follow-ups.
• Collaborate closely with physicians, clinical staff, the business office, and surgery billing to ensure seamless surgical coordination, accurate documentation, and timely financial clearance.
• Maintain and oversee physician surgical schedules, coordinating changes, cancellations, and rescheduling while ensuring efficient use of operating room time.
• Provide exceptional patient support by answering telephone calls, addressing scheduling questions, communicating pre- and post-operative instructions, and maintaining patient confidentiality.
• Maintain accurate and up-to-date medical records, provide administrative and receptionist support as needed, assist with departmental coverage, and perform additional duties as assigned by management.

Education and Experience:

• High school diploma or GED, required.
• At least one year of medical scheduling experience is REQUIRED
• Bilingual-Spanish a PLUS!

Why You’ll Love Working Here – Our Amazing Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. Low cost employee only healthcare coverage option is available.
• Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
• Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
• Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
• Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
• Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
• Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
• Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable! Earn up to $2,000 for successful referrals.
• Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
• Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
• Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.