Surgery Scheduler

Judy Madrigal; San Francisco (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Judy Madrigal is seeking a capable Surgery Scheduler to join the front office team. The role focuses on scheduling surgeries, coordinating pre-op appointments, and maintaining patient flow in the reception area.

The ideal candidate will offer excellent customer service, strong communication, attention to detail, and familiarity with insurance authorizations and medical terminology. Multi-tasking and problem-solving skills are essential to ensure smooth office operations.

Qualifications

• Excellent customer service and computer skills.
• Ability to multi-task and communicate effectively.
• Familiar with insurance authorizations/referrals and medical terminology.

Responsibilities

• Communicate with patients regarding scheduling surgeries and pre-op appointments.
• Maintain office scheduling policies and consult with new patients.
• Prepare patient charts for proper consent forms.
• Prepare exam and treatment rooms.
• Insurance verifications/authorizations for tests and surgeries.
• Maintain a neat lobby and work area.
• Collect co-pays and assist with front-office tasks.

Skills

Customer service

Computer skills

Written and verbal communication

Multitasking

Detail-oriented

Problem solving

Medical terminology

Insurance authorizations/referrals

Job description

This is a great opportunity for professionals with excellent customer service skills and strong computer skills. Surgery Schedulers are responsible for various front office duties and scheduling surgeries for physicians. Most of the work will be performed in the reception area, which involves frequent contact with patients. Applicants should be be able to multi-task, have excellent written and verbal communication skills, and be detail-oriented. Surgery schedulers are expected to be able to identify and solve problems effectively. You must also be familiar with insurance authorizations/referrals and have a good command of medical terminology.

Responsibilities

Job responsibilities include, but are not limited to, the following:

• Communicating with patients regarding scheduling surgeries and pre-op appointments
• Maintaining office scheduling policies and occasional consultations with new patients
• Preparing patient charts for proper consent forms
• Preparing exam and treatment rooms
• Insurance verification/authorizations for tests and surgeries
• Maintaining work area and lobby in a neat and orderly manner
• Collecting co-pays and occasionally handling finances
• Assisting the front office as needed

Experience

• One year work experience as a Medical Receptionist and/or Surgery Scheduler preferred