Surgery Scheduler

Jobtailor; Chesapeake (VA); On-site; USD 40,000 - 60,000; Full time

Job summary

Jobtailor is seeking a dedicated Surgery Scheduling Coordinator in the United States (Virginia). The role focuses on coordinating inpatient and outpatient procedures, securing authorizations, and ensuring seamless communication with patients and providers throughout the surgical journey.

Ideal candidates bring experience with EMR systems, strong organizational and interpersonal skills, and the ability to manage multiple priorities in a fast-paced setting.

Qualifications

• High school diploma or equivalent.
• Experience in surgery scheduling, patient scheduling, medical office administration, or healthcare coordination.
• Knowledge of medical terminology; surgical terminology and orthopedic experience are a plus.
• Experience verifying insurance eligibility, obtaining prior authorizations, and coordinating healthcare services.
• Experience with electronic medical record (EMR) systems and Microsoft Office applications.
• Strong communication, customer service, and relationship-building skills.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently, think critically, and resolve issues with minimal supervision.

Responsibilities

• Coordinating inpatient and outpatient surgeries, procedures, diagnostic testing, and follow-up care.
• Scheduling procedures with hospitals, ambulatory surgery centers, and other healthcare facilities.
• Verifying insurance eligibility, obtaining prior authorizations, and coordinating required pre-certifications.
• Collaborating with physicians, clinical staff, and surgical facilities to ensure all documentation, equipment, and surgical requirements are completed.
• Educating patients on surgical scheduling, pre-admission requirements, pre-operative testing, and post-operative instructions.
• Communicating scheduling updates and serving as a primary point of contact for patients throughout the surgical process.
• Coordinating physician orders, prescriptions, laboratory testing, and other pre-operative requirements.
• Maintaining accurate patient records and supporting documentation for coding, billing, and regulatory compliance.
• Working closely with providers and multidisciplinary teams to ensure an organized, efficient surgical scheduling process.

Skills

Surgical scheduling

Patient scheduling

Medical office administration

Healthcare coordination

EMR systems

Microsoft Office

Communication

Organizational skills

Independent work

Education

High school diploma

Tools

EMR systems

Microsoft Office

Job description

Responsibilities

• Coordinating inpatient and outpatient surgeries, procedures, diagnostic testing, and follow-up care.
• Scheduling procedures with hospitals, ambulatory surgery centers, and other healthcare facilities.
• Verifying insurance eligibility, obtaining prior authorizations, and coordinating required pre-certifications.
• Collaborating with physicians, clinical staff, and surgical facilities to ensure all documentation, equipment, and surgical requirements are completed.
• Educating patients on surgical scheduling, pre‑admission requirements, pre‑operative testing, and post‑operative instructions.
• Communicating scheduling updates and serving as a primary point of contact for patients throughout the surgical process.
• Coordinating physician orders, prescriptions, laboratory testing, and other pre‑operative requirements.
• Maintaining accurate patient records and supporting documentation for coding, billing, and regulatory compliance.
• Working closely with providers and multidisciplinary teams to ensure an organized, efficient surgical scheduling process.

Requirements

• High school diploma or equivalent.
• Experience in surgery scheduling, patient scheduling, medical office administration, or healthcare coordination.
• Knowledge of medical terminology; surgical terminology and orthopedic experience are a plus.
• Experience verifying insurance eligibility, obtaining prior authorizations, and coordinating healthcare services.
• Experience with electronic medical record (EMR) systems and Microsoft Office applications.
• Strong communication, customer service, and relationship‑building skills.
• Excellent organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
• Ability to work independently, think critically, and resolve issues with minimal supervision.

Core Competencies

Demonstrates expertise in surgical scheduling, patient coordination, and healthcare administration, with a strong focus on communication and organizational skills to manage multiple priorities effectively.

Tools & Technologies

• Electronic Medical Record (EMR) Systems
• Microsoft Office Applications