Surgery Scheduler

United Surgical Partners International, Inc; Sacramento (CA); On-site; USD 3,444,000 - 3,995,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

401k retirement plan

Paid holidays

Health savings accounts

Employee discounts

Pet insurance

Job summary

Endoscopy Center of South Sacramento is hiring a Surgery Scheduler to manage the daily surgery schedule and coordinating with doctors’ offices and OR staff. The role covers two centers: Endoscopy Center of South Sacramento and Sacramento Midtown Endoscopy Center, with a Monday–Friday schedule and no on-call or after-hours work.

The ideal candidate will have strong leadership, communication, and customer service skills, plus experience in surgery scheduling and medical terminology.

Qualifications

• 2+ years hospital or medical office experience.
• Surgery scheduling experience preferred.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet fast-paced demand.
• Professional appearance.
• Strong medical terminology experience.

Responsibilities

• Maintain daily surgery schedule and scheduling process.
• Coordinate scheduling with doctors' offices and operating room staff.
• Support scheduling across two centers: Endoscopy Center of South Sacramento and Sacramento Midtown Endoscopy Center.
• Maintain a high level of customer service and issue resolution for scheduling conflicts.
• Work Monday–Friday with no on-call, nights, weekends, or holiday hours.

Skills

2+ years hospital/medical office

Surgery scheduling experience

Excellent phone etiquette

Professional communication

Time management

Strong medical terminology

Education

High School Diploma or GED

Job description

Endoscopy Center of South Sacramento has an opening for a Surgery Scheduler.

At Endoscopy Center of South Sacramento, we believe health and care are inseparable. We are an Ambulatory Surgery Center (ASC) providing Gastroenterology procedures in a high-quality, service oriented environment.

What You Will Do (Job Summary):

The Surgery Scheduler plays a vital role in a successful surgical procedure. The Surgery Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and operating room staff.

The successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

This position will cover 2 centers - Endoscopy Center of South Sacramento and Sacramento Midtown Endoscopy Center.

Monday-Friday work schedule.

NO call required.

NO Nights, NO Weekends, NO Holiday work hours.

The starting pay range is $25 - $29/hour, depending on experience.

This is not a remote work position. This position will be based in the Endoscopy Center of South Sacramento and may require travel to our Sacramento Midtown Endoscopy Center location.

What We Offer(subject to employee status)

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Required Skills:

Education, Training And Experience

• High School Diploma or GED
• 2+ years of hospital or medical office experience required.
• Surgery scheduling experience preferred
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Must be able to communicate verbally and non-verbally in a professional way
• Ability to use time wisely in preparing work area to meet fast-paced demand
• Professional appearance
• Strong medical terminology experience

Who We Are

We are part of a much larger team with United Surgical Partners International (USPI). At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.