Surgery Scheduler

United Surgical Partners International; Southlake (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Baylor Scott & White Surgicare Southlake invites you to join a team focused on patient-centered scheduling and service excellence. The Scheduler supports daily surgery scheduling, collaborates with doctors’ offices and OR staff, and delivers attentive customer service.

Weekdays only, no holidays, weekends, or on-call duties. The role emphasizes leadership, communication, and problem-solving to keep the schedule running smoothly and to provide accurate patient estimates.

Qualifications

• High school graduate or equivalent.
• 1+ years of receptionist experience in healthcare.
• Experience in insurance verification and scheduling.
• Ability to operate standard office equipment.
• Medical terminology and computer experience beneficial.
• Excellent communication skills.

Responsibilities

• Maintain daily surgery schedule and coordinate with doctors' offices and OR staff.
• Verify benefits and provide patient estimates.
• Resolve scheduling conflicts with effective strategies.
• Demonstrate leadership, communication, and customer service.

Skills

Receptionist experience

Insurance verification

Scheduling

Medical terminology

Communication skills

Education

High School Diploma

Tools

Computer systems

Office software

Job description

Baylor Scott & White Surgicare Southlake is hiring a Surgery Scheduler!

*Position requires weekdays only -- no holidays, weekends, nights or calls*

Welcome to Baylor Scott & White Surgicare Southlake, where excellence meets work-life balance in a supportive environment that prioritizes both your professional growth and personal well-being.

Why Choose Baylor Scott & White Surgicare Southlake?

• Elevated Quality of Care: Join a team dedicated to delivering top-tier surgical procedures in a high-quality, service-oriented atmosphere. Our commitment to excellence ensures that each patient receives the best care possible.
• Work-Life Harmony: Enjoy a work environment that values your time and well-being. With no call responsibilities, weekends, and holidays off, you'll have the chance to nurture your career while also embracing a fulfilling personal life.
• USPI Partnership: Baylor Surgicare Southlake is a proud joint venture with USPI, fostering a collaborative setting that encourages growth and innovation.
• Accreditation & Ownership: Our facility boasts accreditation from The Joint Commission, reflecting our unwavering dedication to upholding rigorous quality standards. Additionally, physicians have an ownership or investment interest in our facility, demonstrating our commitment to partnership and collaboration.
• Advanced Facilities: With 4 Operating Rooms and 1 Procedure Room, our state-of-the-art facility enables surgeons to excel in specialties including Orthopedics, ENT, Podiatry, Gastroenterology, General, and more.
• Professional Specialization: As a part of our team, you'll be at the forefront of surgical excellence across a variety of specialties, making a significant impact on patients' lives and contributing to their overall well-being.

Surgery Scheduler at Baylor Scott & White Surgicare Southlake:

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff. Schedulers will do benefits verification and provide patient estimates. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Qualifications

• High school graduate or equivalent.
• 1+ years of receptionist experience in healthcare.
• Experience in insurance verification/Scheduling required.
• Must have the skills necessary to operate office equipment that are required to fulfill job duties.
• Medical terminology and computer experience beneficial.
• Excellent communication skills.

What We Offer

As an organization, one way we care for our communities and each other is by providing competitive pay, and a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.