Surgery Scheduler

Upmc Passavant; Pittsburgh (Allegheny County); On-site; USD 26,000 - 39,000; Full time

Job summary

UPMC Passavant, located in Pittsburgh, is hiring a Full-Time Surgery Scheduler for the McCandless location. The role involves coordinating admissions, insurance details, and patient education, with a strong emphasis on scheduling and interdepartmental communication.

You will work on-site, handle pre- and post-operative instructions, and liaise with physicians to ensure smooth surgical workflows. Prior medical admin experience and Epic knowledge are valued.

Qualifications

• High school diploma or equivalent.
• Completion of a medical assisting program or 2-4 years in a medical field.
• Proficiency in medical terminology preferred.
• General knowledge of computer software and practice management databases is essential.
• Knowledge of Epic practice management programs preferred.
• Strong organization, time management and interpersonal skills.
• Tact and diplomacy when dealing with physicians, patients and staff.
• Ability to work independently with sound decision-making.
• Knowledge of insurance regulations for scheduling and approvals.

Responsibilities

• Troubleshoot procedural and operations issues with department.
• Coordinate and monitor patient follow-up and intake in EPIC.
• Prepare admission reservations with demographics and insurance details.
• Coordinate cases and obtain hospital admission approvals.
• Discuss financial arrangements prior to surgery, including pre-payments.
• Ensure informed consents are signed.
• Provide pre/postoperative instruction per guidelines.
• Coordinate patient education seminars and schedule physicians accordingly.
• Collect data for research studies.
• Schedule pre-screening, testing, postoperative appointments, and surgical cases.
• Ensure billing and insurance information is current and accurate.
• Complete special projects and act as liaison between patient and physicians.
• Obtain pre-certification/referrals prior to procedures.
• Coordinate internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer inquiries about surgery and provide educational materials.

Skills

Medical terminology

Organization

Time management

Interpersonal skills

Decision making

Confidentiality

Scheduling

Patient communication

Education

High school diploma

Medical assisting program or 2-4 years in medical field

Tools

Epic practice management

Job description

Job ID: 8250317484

Status: Full-Time

Regular/Temporary: Regular

Shift: Variable

Work Arrangement: On-site

Facility: UPMC Passavant

Department: CVI ADMINISTRATION

Location: 9100 Babcock Blvd, Pittsburgh, PA

Union Position: No

Salary Range: $ 19.19-28.18 USD

Join Our Community!

ANCC Magnet designated UPMC Passavant is currently hiring a Full-Time Surgery Scheduler at the McCandless location.

Shift Details

• Monday – Friday
• Can do four 10-hour shifts or five 8-hour shifts
• No call, weekends or holidays
• Shift and scheduling details will be further discussed during the interview.

Responsibilities

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.

Qualifications

• High school diploma or equivalent required.
• Completion of a medical assisting program or 2-4 years experience in a medical field.
• Proficiency in medical terminology preferred.
• General knowledge of computer software and practice management databases is essential.
• Knowledge of the Epic practice management programs preferred.
• Strong organization, time management and interpersonal skills.
• Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
• Ability to deal compassionately and professionally with patients is essential.
• Work independently and possess sound decision-making skills.
• Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
• Ability to prioritize work demands.
• Ability to consistently maintain confidentiality with regards to all job assignments and related information.
• Access to medications is limited to the distribution of the medication to the nurse. Licensure, Certifications, and Clearances:
• Act 34 with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran