Surgery Scheduler - Erie, PA

UPMC; Erie (Erie County); On-site; USD 42,000 - 60,000; Full time

Job summary

UPMC is seeking a full-time Surgery Scheduler for the Cosmetic, Plastic, and Reconstructive Surgery office in Erie, PA. You will coordinate and schedule patients for surgical procedures and assist the surgeon and administrator in promoting and monitoring operations.

Hours are Monday through Friday, 8:00am to 4:30pm, with no evenings, weekends, or holidays. Prior medical field experience and Epic scheduling experience are a plus.

Qualifications

• High school diploma or equivalent is required.
• Completion of a medical assisting program or 2-4 years of medical field experience.
• Proficiency in medical terminology preferred.
• Epic practice management program knowledge preferred.
• Strong organization, time management and interpersonal skills.
• Ability to work independently and with accuracy.

Responsibilities

• Coordinate and schedule surgical procedures.
• Assist the surgeon and administrator in operations.
• Coordinate patient follow-up and pre-op planning.
• Handle pre-certifications/referrals.
• Coordinate and discuss financial arrangements including pre-payments.
• Ensure informed consents are signed.
• Provide patients with pre/postoperative instructions.
• Coordinate patient education and seminars.

Skills

Medical terminology

Organization skills

Time management

Interpersonal skills

Compassionate patient interaction

Education

High school diploma or equivalent

Medical assisting program

Tools

Epic

Job description

UPMC is hiring a full-time Surgery Scheduler to join their Cosmetic, Plastic, and Reconstructive Surgery office in Erie, PA! This position will be responsible for coordinating and scheduling patients for surgical procedures. You will also assist the surgeon and the administrator in promoting, developing and monitoring all aspects of operations.

Hours for this position will be Monday through Friday, 8:00am to 4:30pm, with no evenings, weekends, or holidays!

Previous experience working in a medical field is required. Surgery scheduling and Epic experience is a plus!

Responsibilities

• Work directly with department to troubleshoot procedural and operations issues.
• Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
• Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
• Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
• Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
• Ensure that informed consents are signed.
• Provide patients with pre and postoperative instruction according to service specific guidelines.
• Coordinate patient education seminars and schedules physicians accordingly.
• Collect data for research study.
• Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
• Ensure all billing and insurance information is current and accurate.
• Complete special projects as assigned.
• Act as liaison between patient and referring physicians.
• Obtain pre-certification and/or referral prior to the date of the procedure.
• Coordinate and track internal and external marketing efforts.
• Attend and schedule department meetings.
• Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
• High school diploma or equivalent required.
• Completion of a medical assisting program or 2-4 years experience in a medical field.

Proficiency in medical terminology preferred. General knowledge of computer software and practice management databases is essential. Knowledge of the Epic practice management programs preferred. Strong organization, time management and interpersonal skills. Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees. Ability to deal compassionately and professionally with patients is essential. Work independently and possess sound decision-making skills. Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures. Ability to prioritize work demands. Ability to consistently maintain confidentiality with regards to all job assignments and related information. Access to medications is limited to the distribution of the medication to the nurse.

Licensure, Certifications, and Clearances

• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran