Surgery Scheduler

Cleveland Clinic; Fort Lauderdale (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading healthcare organization as a Surgery Scheduler, where you will manage patient documentation and provide excellent customer service. This role offers a supportive environment and opportunities for career growth within Cleveland Clinic's respected team.

Qualifications

• Ability to type at 40WPM.
• Two years of experience as a secretary in an acute care imaging setting.

Responsibilities

• Ensure all documentation is completed for patients registering for procedures.
• Conduct data entry and retrieval of information.
• Provide customer service by answering and routing telephone calls.

Skills

Typing

Customer Service

Education

High School Diploma/GED

Job description

1 day ago Be among the first 25 applicants

Join Cleveland Clinic Weston Hospital’s team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic’s Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As a Surgery Scheduler, you will ensure all proper documentation is completed for patients registering for procedures. In this role, you will be part of a supportive caregiver family united in shared values and purpose to provide the best healthcare experience possible. This position is an excellent steppingstone to other careers within Customer Service and different departments at Cleveland Clinic.

A caregiver in this position works 8:00am - 5:00pm.

A caregiver who excels in this role will:

• Deliver imaging materials to other departments and nursing units as requested.
• Conduct data entry and retrieval of information from the appropriate information systems.
• Maintain adequate supplies in the work area with items necessary to perform the daily schedule and advise a supervisor of any items needed.
• Submit ideas for department quality or performance improvement.
• Provide customer service by answering and routing telephone calls.
• Orient new personnel and assist in their transition to the work environment as assigned.
• Aid other associates in the department upon completion of responsible duties or as assigned by a supervisor.
• Attend and participate in monthly department meetings.
  
  

Minimum qualifications for the ideal future caregiver include:

• High School Diploma/GED
• Ability to type at 40WPM
  
  

Preferred qualifications for the ideal future caregiver include:

• Two years of experience as a secretary in an acute care imaging setting
• Basic Life Support (BLS) Certification through the American Heart Association (AHA)
• Medical terminology and computer knowledge
  
  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• This position requires a mixture of moderate to heavy work as defined in the Employee Health Services Policy.
• Frequent walking, sitting and standing. Frequent use of the phone, computer and fax machines. Frequent pushing, pulling, stooping, kneeling and crouching.
• Ability to work at a fast pace and to prioritize multiple assignments/projects and respond to numerous requests and to work collaboratively with other members of the healthcare team; ability to ensure operational efficiency; ability to problem solve and make decisions; ability to exercise self-control and tolerate stress when dealing with multiple requests and/or conflicting demands from multiple customers.
• Needs minimal sustained direction in assessing needs, carrying out departmental and professional responsibilities; self-starting and self-motivating; working hours may exceed eight (8) hours per day and is based on what is needed to accomplish work at hand.
• Has limited access to the medical record for the purpose of verifying orders in the charts or prescription and to sign off after exam completion.
• In addition, in this position the employee will be limit the PHI disclosed or requested to the amount reasonable necessary to achieve the purpose of the request.
• The disclosures or requests that occur on a routine or recurring basis include every patient's orders need to be verified prior to the exam. The employee makes these disclosures for the purpose of making sure that the correct exam is performed due to the doctors orders as well as signing off that the exam was completed of the request. The disclosures or requests that occur on a routine or recurring basis include Every Radiology patient. The employee makes these disclosures for the purpose of verifying orders in the charts or prescription and to sign.
  
  

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.
  
  

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care

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