Surgery Scheduler

United Surgical Partners International, Inc; Elkton (MD); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

PTO

401k

Paid holidays

Health Savings Account

Employee Assistance Program

Employee discounts

Pet insurance

Job summary

Upper Bay Surgery Center is hiring a full-time Surgery Scheduler to coordinate pediatric and adult procedures, verify information, and support OR operations. The role requires strong communication, excellent telephone etiquette, and the ability to manage multiple priorities in a fast-paced environment.

The position offers a wage range of $20.58–$25.21 per hour, with comprehensive benefits and opportunities for cross-training across front desk areas and insurance verification.

Qualifications

• Excellent communication skills are required.
• Ability to plan and organize tasks effectively.
• Excellent telephone etiquette is essential.
• Able to handle multiple tasks and work under pressure.
• Thorough knowledge of medical terminology is required.
• Confidential handling of patient information.

Responsibilities

• Schedules all surgical procedures for pediatric and adult patients.
• Obtains and enters patient and surgeon information for OR scheduling.
• Communicates with OR Director regarding block time and room turnover.
• Prepares and distributes the schedule and corrections as needed.
• Contacts surgeon offices 2 days prior to scheduled times to confirm procedures.
• Cross-trains in front desk areas for coverage.

Skills

Communication skills

Multitasking

Phone etiquette

Organizational skills

Medical terminology

Under pressure

Education

High school diploma or equivalent

Job description

Upper Bay Surgery Center has an immediate need for a full time Surgery Scheduler!

Welcome to Upper Bay Surgery Center

At Upper Bay Surgery Center, we believe health and care are inseparable. We focus on offering a high quality, service oriented environment for your surgical procedure.

Surgery Scheduler at Upper Bay Surgery Center

The Surgery Scheduler is responsible for scheduling pediatric and adult patients for the surgery center and assists with insurance verification when needed. The Surgical Scheduler must display excellent telephone etiquette as he/she manages calls of utmost importance to providing quality and continuity of individual patient care.

Duties and Responsibilities:

• Schedules all surgical procedures.
• Obtains and enters all necessary information from surgeon or scheduler requesting OR time.
• Is aware of instruments and equipment limitations of the department.
• Communicates with OR Director/Administrator regarding managing block time.
• Allows adequate time for each procedure according to physician request.
• Allows adequate time for room turnover.
• Attempts to schedule similar types of cases in the same room to increase efficiency.
• Communicates special equipment, instrument, supply, and staffing requests to the OR Director.
• Proofreads and edits all surgery schedules before distributing.
• Contact surgeon’s offices two days prior to schedule to confirm surgical times and procedures.
• Refers conflicts and procedural questions to the OR Director.
• Keep all department managers informed of changes affecting current schedule.
• Assists with completing forms for add-on procedures.
• Prepares and distributes a "week at a glance" to assist with departmental staffing.
• Attempts to minimize down time of rooms between cases.
• Prepares final version of schedule for the following day.
• Assists other employees when time allows.
• May be asked to visit surgeon offices for marketing purposes.
• Is consistently punctual and shows a responsible and dependable pattern of attendance.
• Participates and supports BDP/QI programs and activities.
• Cross-train in front desk areas, to include Switchboard, Insurance Verification, and Check-in.

Qualifications

• High school graduate or equivalent.
• 1+ years of experience in surgery scheduling and/or medical office.
• Excellent communication skills.
• Excellent planning and organizational skills.
• Ability to work under pressure.
• Excellent telephone etiquette.
• Thorough knowledge of medical terminology.
• Ability to handle and prioritize multiple tasks.
• Having the ability to foresee problems.
• Alertness and adaptability to change in situation.
• Holds all patient information confidential.

Pay Rate:

$20.58/hr - $25.21/hr (Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.)

Benefits

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) – Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.