Clinical Administrative Assistant - ENT

Ohio ENT & Allergy Physicians; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Med/Dental/Vision

Paid Personal Time

Paid Holidays

401K

Paid STD/LTD/Life

Job summary

Ohio ENT & Allergy Physicians is seeking a Clinical Administrative Assistant (ENT) to support the medical office operations on East Broad Street in Columbus. The role involves greeting patients, handling calls, scheduling surgeries and diagnostic testing, and coordinating pre-certifications and PAT orders with physicians.

The ideal candidate will have at least one year in a medical office, strong communication skills, and familiarity with EMR systems (NextGen preferred) along with proficient MS

Qualifications

• At least 1 year of experience in a medical office.
• Excellent oral and written communication skills.
• Knowledge of EMR and practice management software; NextGen preferred.
• Proficiency with Microsoft Office suite.
• Ability to build strong relationships with physicians and staff.
• Adheres to HIPAA privacy and OSHA guidelines.

Responsibilities

• Greet patients and answer phones.
• Return patient calls and schedule surgeries.
• Reserve surgeries at facilities and prepare PAT orders.
• Schedule diagnostic testing and pre-certifications.
• Enter surgery information into the EMR.
• Coordinate scheduling with the Pre-Cert department.
• Schedule Peer-to-Peer review calls as needed.
• Maintain chart reports and complete related documents.

Skills

Medical office exp

Communication skills

HIPAA compliance

OSHA compliance

EMR awareness

Tools

NextGen EMR

Microsoft Office

Job description

Clinical Administrative Assistant (ENT)

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. This career opportunity has a Monday-Fridays work schedule.

Work Locations

East Broad Street

Summary of Duties

Responsibilities include greeting patients, answering phones, and returning calls, scheduling surgeries, reserving surgeries at the facilities, handling all PAT orders, scheduling diagnostic testing, handling all insurance pre-certifications for surgeries and diagnostic testing. Traveling to other facilities along with your physician.

Essential Functions

• Ensure consents are signed electronically with the patient on the same day.
• Schedule surgeries and post-operative appointments with the patients.
• Enter surgery information into the EMR.
• Completion of the surgery PAT form and any additional information pertaining to the surgery.
• Schedule diagnostic tests.
• Handle insurance pre-certs/predeterminations as needed.
• Schedule Peer to Peer review calls at the request of the Pre-Cert department.
• Answer phone calls promptly and return calls in a timely manner.
• Manage EMR desktop hourly.
• Check faxes hourly and complete letters daily.
• Completion of all chart reports.

Competitive Pay & Benefits

• Med/Dental/Vision
• Paid Personal Time
• Paid Holidays
• 401K
• Paid STD/LTD/Life

Work Environment

Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required

PM20

Requirements

Skills/Experience

• Qualified applicant should have at least 1 year experience in a medical office environment.
• Excellent oral and written communication skills required.
• Knowledge of EMR practice management software, NextGen preferred.
• Knowledge of Microsoft Office software required.
• Ability to establish and maintain effective working relationships with Physicians and all co-workers.
• Adheres to all HIPAA privacy and security regulations and guidelines.
• Must be aware of and comply with all OSHA standards and guidelines.