Clinical Administrative Assistant - ENT

Ohio-Ent-; Columbus (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

Paid holidays

401(k)

Life insurance

Job summary

Ohio ENT is seeking a Clinical Administrative Assistant to support our medical office on East Broad Street. The role focuses on patient intake, scheduling surgeries, managing the EMR, and coordinating with physicians to ensure smooth operations.

The ideal candidate has at least 1 year of medical office experience, strong communication, and proficiency in NextGen and MS Office. Regular hours are Monday to Friday, with occasional overtime.

Qualifications

• Minimum 1 year of experience in a medical office setting.
• Excellent written and verbal communication skills.
• Familiarity with EMR systems; NextGen preferred.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Greet patients and manage front-desk communications.
• Answer phones, return calls, and schedule appointments.
• Schedule surgeries and related procedures.
• Enter surgery details into the EMR accurately.
• Handle insurance pre-certifications and paperwork as needed.
• Coordinate with physicians and other staff to ensure smooth operations.

Skills

Medical office experience

EMR proficiency

Communication skills

MS Office proficiency

Tools

NextGen EMR

Microsoft Office

Job description

Description

If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Administrative Assistant (ENT) opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. This career opportunity has a Monday-Fridays work schedule.

Work Locations:

East Broad Street

Summary of Duties:

Responsibilities include greeting patients, answering phones, and returning calls, scheduling surgeries, reserving surgeries at the facilities, handling all PAT orders, scheduling diagnostic testing, handling all insurance pre-certifications for surgeries and diagnostic testing. Traveling to other facilities along with your physician.

Essential Functions:

• Ensure consents are signed electronically with the patient on the same day.
• Schedule surgeries and post-operative appointments with the patients.
• Enter surgery information into the EMR.
• Completion of the surgery PAT form and any additional information pertaining to the surgery.
• Schedule diagnostic tests.
• Handle insurance pre-certs/predeterminations as needed.
• Schedule Peer to Peer review calls at the request of the Pre-Cert department.
• Answer phone calls promptly and return calls in a timely manner.
• Manage EMR desktop hourly.
• Check faxes hourly and complete letters daily.
• Completion of all chart reports.

Competitive Pay & Benefits:

• Med/Dental/Vision
• Paid Personal Time
• Paid Holidays
• 401K
• Paid STD/LTD/Life

Work Environmental:

Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required

PM20

Requirements

Skills/Experience:

• Qualified applicant should have at least 1 year experience in a medical office environment.
• Excellent oral and written communication skills required.
• Knowledge of EMR practice management software, NextGen preferred.
• Knowledge of Microsoft Office software required.
• Ability to establish and maintain effective working relationships with Physicians and all co-workers.
• Adheres to all HIPAA privacy and security regulations and guidelines.
• Must be aware of and comply with all OSHA standards and guidelines.